“…To date, marketing is about constantly innovating to deliver successful strategies and provide new customer solutions (Grewal, Noble, Roggeveen, & Nordfält, 2020;Inman & Nikolova, 2017;Pantano, Priporas, & Stylos, 2018;Pantano & Vannucci, 2019). The ability of managing new and creative approaches and appraising the relative role and value in the marketing development would secure the company's profitability, resulting in the longevity of the company and its brands (Mazerant, Willemsen, Neijens, & van Noort, 2021;Meesuptong, Jhudra-Indra, & Raksong, 2014;Slater, Hult, & Olson, 2010). However, it goes beyond the development and marketing of new products.…”