Abstract. This conceptual paper focuses a comprehensive business model for service-oriented collaborative networks and Virtual Enterprises. In that context an innovative concept for the operative controlling of enterprises operating in order-specific configured collaborative systems is introduced. This approach includes a variety of methodologies. The main part of that approach considers income allocation based on the realised performance. Therefore a concept for the order-specific performance analysis has been developed. Additionally incentive mechanisms are considered. By the help of that approach new impulses for the operative enterprise management and controlling are available.Keywords: Production Management, Virtual Enterprise, Performance Analysis, Business Modeling.
MotivationAn increasing number of production and supply processes are completed by collaborative systems. The reasons for that development are mainly of financial nature. However, enterprise-spanning cooperations cannot always act without frictions. Thus, an effective business model for service-oriented production and network management is required for the coordination both the cooperation and the value-adding process. Methods for the order-specific partner selection and preparation of offers are already available. However the challenging task of income allocation and process-related performance analysis mostly still remain unclear. This fact constitutes a major problem to be solved. The present contribution addresses these issues and focuses appropriate solutions. Currently applied approaches of cooperations controlling are usually the classic corporate controlling methods. For this reason, the specific requirements of cooperation management are considered unsufficiently. This often leads to unsatisfactory results. The introduced framewerk and its methods represent an extension of the current controlling instruments. The main advantage is the high degree of adaptability. This allows a flexible applicability for the user, which is not available when standard instruments are applied. That fact represents a significant value added and expands the capabilities of cooperation management significantly.