Strategic sourcing and procurement of facilities management services

Jensen, Per Anker

doi:10.1108/jgoss-10-2016-0029

Cited by 24 publications

(23 citation statements)

References 11 publications

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“…As sustainable sourcing translates into superior quality of products, diminished delivery lead time, increased cost savings and lasting business competitiveness, it should be recognized as a strategic weapon by the pharmaceutical manufacturers. The study by Jensen (2017) on strategic sourcing highlighting its cost-benefit effect is a pointer along this line. In this regard, pharmaceutical companies should address the need of logistics innovation affecting buyer–supplier relationships in the supply chain (Su et al , 2011).…”

Section: Managerial Implicationsmentioning

confidence: 99%

Impact of supply chain collaboration and knowledge sharing on organizational outcomes in pharmaceutical industry of Bangladesh

Haque

Islam

2018

JGOSS

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Purpose This study aims to investigate the proposed relationships concerning the supply chain collaboration (SCC) practices and knowledge sharing with organizational performance in the pharmaceutical industry of a developing country. Design/methodology/approach In total, 203 executives working in various pharmaceutical companies of Bangladesh participated in the study. Factor analysis and structural equation modeling were applied to test the proposed research hypotheses. Findings This study reveals that both knowledge sharing and collaboration practices in the supply chain significantly influence customer satisfaction leading to business competitiveness as evidenced in the superior product quality and new product innovation in this knowledge-intensive industry. It further reveals a statistically significant correlation between SCC and knowledge sharing practices. Research limitations/implications This study is performed only on the manufacturers in the pharmaceutical industry from the perspective of a developing country. Future studies could cover other entities operating in a pharmaceutical supply chain. Practical implications The findings of the study have significant practical implications due to the fact that the aspect of knowledge sharing exerts influence on customer satisfaction that holds the key to competitive priorities. The managers need to address this issue seriously. Originality/value Few studies have been performed vis-a-vis the impact of both SCC and knowledge sharing on the organizational outcomes in the pharmaceutical industry from the perspective of a developing country.

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Section: Managerial Implicationsmentioning

confidence: 99%

Impact of supply chain collaboration and knowledge sharing on organizational outcomes in pharmaceutical industry of Bangladesh

Haque

Islam

2018

JGOSS

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“…For I-FS this is typically supplemented by one point of contact between the customer company and the provider. Even though the general trend is towards more outsourcing in most countries, there are also many examples of insourcing of former outsourced services (Jensen, 2017). Case 3 shows examples of changes in the supply chain involving insourcing as well as outsourcing.…”

Section: Changing the Supply Chainmentioning

confidence: 99%

Typology of value adding FM and CREM interventions

Jensen

Voordt

2020

JCRE

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Purpose The purpose of this paper is to present an empirical-based typology of facilities management (FM) and corporate real estate management (CREM) interventions that can add value to the core business of organisations and possibly the wider society. The typology is explained, elaborated and discussed with the aim to reach a deeper understanding of value adding management in the context of FM and CREM. Design/methodology/approach The paper is based on FM and CREM literature, a survey with 15 expert interviews from six different European countries and cases with examples of interventions from earlier research. Findings The typology consists of six types of interventions, some mainly product-related, some mainly process-related and some that can be both. Each type is underpinned by examples from a case company and from interviews. Research limitations/implications The number of interviews is limited. The typology with related interventions is not necessarily complete. However, the typology is regarded to include the most important interventions in the current state of practice of FM and CREM. Practical implications The typology provides an overview of the different ways FM and CREM can add value. The cases and examples can be used as inspiration for developing specific interventions in practice. Originality/value The typology is the first to provide a classification of FM and CREM interventions. By integrating findings from interviews and case studies, this typology contributes to a better understanding and practicing of value adding management.

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“…Haque and Islam (2018) studied the managerial implications of strategic sourcing in the pharmaceutical industry in Bangladesh and Hudnurkar and Rathod (2017) focussed on supplier collaboration in India. The study by Jensen (2017) highlighted the cost benefits of strategic sourcing. Stressed that companies should address the need of logistics innovation affecting buyer–supplier relationships in the supply chain.…”

Section: Introductionmentioning

confidence: 99%

Interdependence analysis of supplier relationship challenges in the South African automotive industry

Sharma

Naude

2021

JGOSS

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Purpose The South African automotive industry, which is the most significant sector in the South African economy, needs to function efficiently to compete globally. The purpose of this paper is to report on a study that investigated the challenges faced by the South African automotive component manufacturers and their suppliers and provide a structure and identify the dependencies between these challenges. Design/methodology/approach Interpretive structural modelling (ISM) was adopted to explore the supplier relationship challenges and the dynamics and interlinkages between these challenges. ISM was deemed appropriate, as it is a multi-criterion decision-making technique suited for complex problems and provides an ordered, directional framework. Findings The findings revealed that advanced communication, rapid change in demand and dependence on a single customer are independent problems but have a lesser feedback loop and do not create instability by ripple effect. Interdependencies, on the other hand, create lesser ripples when tackled. Research limitations/implications Findings of this study will be able to guide all the stakeholders: the policymakers and the automotive industry players to target the driving issue which can bring efficiency in the South African automotive supply chain. If the automotive components manufacturers (ACMs) are able to have more than one customer, their reliance on one will decrease and the systems will improve which shall benefit the industry. This methodology can also be used in future for determining the roadmap for complex issues. Originality/value The framework presented in this paper provides decision makers with a realistic picture of their situation by providing insight into the interrelationships, ranking them by importance and aiding in creating a roadmap for addressing identified challenges.

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Strategic sourcing and procurement of facilities management services

Cited by 24 publications

References 11 publications

Impact of supply chain collaboration and knowledge sharing on organizational outcomes in pharmaceutical industry of Bangladesh

Impact of supply chain collaboration and knowledge sharing on organizational outcomes in pharmaceutical industry of Bangladesh

Typology of value adding FM and CREM interventions

Interdependence analysis of supplier relationship challenges in the South African automotive industry

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