Strategies for cross-border travel supply chains: Gaming chinese group tours to Taiwan

Tsaur, Ruey-Chyn; Chen, Chyoug-Hwa

doi:10.1016/j.tourman.2017.08.011

Cited by 18 publications

(9 citation statements)

References 35 publications

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“…It is defined as product advantage or superiority, and further extends to evaluation of product advantages. Other research has suggested that organisational innovation and product advantages have a positive impact on organisational operating performance, and maintaining competitive products is the goal of developing product advantages (Tsaur & Chen, 2018). What customers' concern is utility and helpfulness brought from the products.…”

Section: Product Advantagesmentioning

confidence: 99%

Perceived Value, Inter-functional Coordination, and Strategic Adaptation: The Perspective on Selecting Travel Agencies from School Travel Plan

Kan

2022

JoTS

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School travel plan (STP) is a significant tourism market for travel agencies; this study explores how travel agencies with customer orientation ability, product advantages, and high-quality service performance affect customer perceived value and the strategic adaptation of travel agencies from a resource-based view by moderating the effect of inter-functional coordination. Proportionate stratified sampling was used to select teachers and administrators from junior and high schools who participated in graduation trip selection for three years from Taiwan, and 183 samples were collected for analysis; likewise, PLS-SEM was adopted to verify the measurements and test hypotheses in the research. The scientific results indicate that travel agencies with customer orientation, product advantages, and high service performance positively impact customer perceived value. Inter-functional coordination has a moderating effect on customer perceived value and travel agency strategic adaptation. Travel agencies have customer-oriented characteristics that can clearly understand customers’ needs and prioritize them. Constantly reviewing customers’ needs and enhancing their perceived value can lead to increased sales volume in STP market. Effective communication and coordination are the critical effects of cooperation between travel agencies and other tourism industries, and travel agencies should quickly respond to schools and provide tourism products that meet STPs’ needs in Taiwan.

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Section: Product Advantagesmentioning

confidence: 99%

Perceived Value, Inter-functional Coordination, and Strategic Adaptation: The Perspective on Selecting Travel Agencies from School Travel Plan

Kan

2022

JoTS

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“…The alliance management of cross‐border supply chains requires comprehensively considering the three objectives of profit, collaboration, and environmental orientation (van Roekel et al., 2002). The research in cross‐border tourism supply chains shows the impact of commissions, hospitality, and administrative costs on cross‐border tourism supply chains (Tsaur and Chen, 2018).…”

Section: Literature Reviewmentioning

confidence: 99%

Modeling cross‐border supply chain collaboration: the case of the Belt and Road Initiative

Cui

Gao

Sarkis

et al. 2020

Int Trans Operational Res

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The Belt and Road Initiative (BRI) has resulted in international, cross‐border supply chains returning to a new prominence. The BRI presents opportunities for cross‐border supply chain collaboration (SCC) research. Assessing the influencing factors of cross‐border SCC is beneficial for understanding and improving this evolving, globally influential international trade policy. The BRI is quite complex so that subjective assessment methods are useful but need to be improved. To address this issue, this paper initially develops a cross‐border SCC factor framework based on synergetic theory. A vague set and DEMATEL methods are integrated to form a unified model to support the assessment. A combination weighting that uses analytic hierarchy process and an entropy weighting method, that is, a data crawler for BRI‐related documents, to ensure that objective importance weights of the factors in the Belt and Road context are achieved. The results show that information sharing, profit allotment, the degree of trust, and goal congruence as common drivers of SCC are not driving factors in the Belt and Road cross‐border context. They are core issues that do not affect cross‐border SCC directly. Senior manager support and customs regulation are two important drivers of cross‐border SCC. The practitioners of cross‐border SCC should not only focus on the support from senior managers and customs regulation but also attempt to improve performance, such as information sharing and trust, to obtain more support from senior managers and policy makers to promote cross‐border SCC indirectly.

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“…As the Internet has compelled rapid changes in the tourism industry, myriad previous studies have explored the changing role of traditional travel agencies (Aguiar-Quintana, Moreno-Gil, & Picazo-Peral, 2016;Andreu, Aldás, Bigné, & Mattila, 2010;Buhalis & Law, 2008;Cheyne, Downes, & Legg, 2006;Del Chiappa, 2013;Del Chiappa, Alarcón-Del-Amo, & Lorenzo-Romero, 2016;Rajaobelina, 2018;Tsai, Huang, & Lin, 2005;Tsaur & Chen, 2018). This surge in scholarship has left the traditional role of travel agencies as intermediaries between suppliers and customers very much subject to debate.…”

Section: Research Backgroundmentioning

confidence: 99%

Who Are Domestic Travel Agency Users and Who Buys Full Package Trips? A Study of Korean Outbound Travelers

Ahn¹,

Lee²,

Ahn³

2019

JAFEB

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The purpose of this study is to identify differences based on demographic characteristics and travel-related characteristics: first, whether travelers used a domestic travel agency and second whether travelers purchased a full-package travel program. A sample selection probit model was used to provide simultaneous evaluation of the different characteristics of outbound travelers. The present study investigates how tourists make decisions based on two travel-pattern choices. It then goes on to explore the characteristics of outbound travelers from South Korea. The data is drawn from a nationwide survey in South Korea, and a total of 859 surveys were used for analysis. Due to the interdependent nature of the choices, a sample selection probit model was used to estimate outbound tourists' use of domestic travel agency and purchase of full travel package. Significant determinants of domestic travel agency use are identified as age, gender, marital status, party size, children, length of travel, and travel distance, while those of full travel package purchase are age, marital status, and travel purpose. Estimated results provide manifestations of differing travel needs of outbound travelers. the results of this study demonstrate differences between travel-agency users and full-package travel-program consumers and provide determinants that affect the purchase of full-package travel.

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Strategies for cross-border travel supply chains: Gaming chinese group tours to Taiwan

Cited by 18 publications

References 35 publications

Perceived Value, Inter-functional Coordination, and Strategic Adaptation: The Perspective on Selecting Travel Agencies from School Travel Plan

Perceived Value, Inter-functional Coordination, and Strategic Adaptation: The Perspective on Selecting Travel Agencies from School Travel Plan

Modeling cross‐border supply chain collaboration: the case of the Belt and Road Initiative

Who Are Domestic Travel Agency Users and Who Buys Full Package Trips? A Study of Korean Outbound Travelers

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