Strategies for E-Procurement Adoption by Small and Medium-sized Enterprises: Insights from South Sudan

Abstract

E-procurement is gaining momentum worldwide as companies realize its transformative potential to improve operational efficiency. Small and medium-sized enterprises (SMEs) strategically use advanced technologies to drive their growth and competitiveness. However, there is a significant research gap, particularly with regard to e-procurement adoption strategies in emerging markets. To address this gap, this study aims to examine the e-procurement adoption strategies used by SMEs in the Republic of South Sudan. This is intended to contribute to existing knowledge about e-procurement adoption strategies, especially in the context of emerging countries. A quantitative cross-sectional design was used for this study. Empirical data were collected through survey questionnaires distributed via email to 300 SMEs in the Republic of South Sudan using Google Forms, achieving a response rate of 71.0 percent. Data analysis involved descriptive statistics, principal component analysis (PCA), relative importance index (RII), and the analytical hierarchy process (AHP). Resultantly, the study categorizes strategies into two main factors: competitive and strategic. In the competitive factor category, allocating resources and analysing existing processes were identified as crucial for successful e-procurement implementation. Conversely, in the strategic factor category, aligning technology with strategic goals, fostering alliances, and addressing resistance were key to ensuring sustained success in e-procurement. These findings contribute to enhancing SME competitiveness and facilitating growth in the digital era by optimizing procurement processes, reducing costs, and gaining a competitive advantage. It is recommended that researchers and practitioners use the insights from this study to guide organisations in effectively allocating resources and aligning e-procurement with overall business goals. Furthermore, fostering alliances to enhance collaboration and knowledge sharing and proactively addressing resistance are crucial for realizing long-term benefits from e-procurement implementation.