“…With increasing clinical experience, expert nurses employ heuristics (informal thinking strategies or cognitive shortcuts) to reason about complex issues. Heuristics enable nurses to review extensive patient information quickly by using numerous mental techniques (Cioffi 1997, Fonteyn 1998, Ferrario 2004, Judd 2005). Such heuristics can enable quick decision‐making, but may result in erroneous conclusions due to ‘thumbnail’ views (O’Neill 1995, Cioffi 1997, Buckingham 2000).…”