2007
DOI: 10.1016/j.lrp.2007.07.002
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Strategy as Order Emerging from Chaos: A Public Sector Experience

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Cited by 31 publications
(15 citation statements)
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“…In higher education it has been said that 'Effective planning creates focus, direction, and energy. Most important, strategic plans can assist in building a shared commitment to a common future' (Filan & Seagren, 2003, p. 21) and a strategic plan has been shown to be an advantage in a university that sought to operate as a complex adaptive system (McMillan & Carlisle, 2007). Learning and teaching leaders affirm the importance of strategic planning -a survey of 20 Australian university executives ranked it second only to managing relationships with senior staff (Scott, Coates, & Anderson, 2008).…”
Section: Introductionmentioning
confidence: 99%
“…In higher education it has been said that 'Effective planning creates focus, direction, and energy. Most important, strategic plans can assist in building a shared commitment to a common future' (Filan & Seagren, 2003, p. 21) and a strategic plan has been shown to be an advantage in a university that sought to operate as a complex adaptive system (McMillan & Carlisle, 2007). Learning and teaching leaders affirm the importance of strategic planning -a survey of 20 Australian university executives ranked it second only to managing relationships with senior staff (Scott, Coates, & Anderson, 2008).…”
Section: Introductionmentioning
confidence: 99%
“…For example Sørensen and Torfing (2011) cite rules, bureaucratic silos, red tape, inertia and performance measures that focus on input and outputs as preventing innovation. Risk averse cultures (Borins 2001;Brysted and Hansen 2015) and political intervention are also major inhibiting factors (Koch and Hauknes 2005;Koch et al 2006;McMillan and Carlisle 2007;Hughes et al 2011). These influences on innovation within the public sector can affect internal and external coherence (Agolla and Van Lill 2013), innovation activity (Koch et al 2006), and innovation capabilities (Dixon et al 2014).…”
Section: Factors Influencing Innovation In the Public Sectormentioning
confidence: 99%
“…As with many public sector organisations, HMRC has to deal with a large number of diverse stakeholders in order to meet the legitimate needs of society (McMillan and Carlisle, 2007;Afonso et al, 2005). In contrast to other public sector organisations, however, revenue services often have a difficult relationship with their stakeholders in that they are the only public service that does not provide visible benefits to the general public, such as healthcare, education or transport.…”
Section: Introductionmentioning
confidence: 99%