2011
DOI: 10.1177/1356389010392203
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Strengthening evaluation through interactive problem structuring: A case study of hospital care after attempted suicide

Abstract: Thequalityofanevaluationlargelydependsonthequalityoftheunderlyingproblemdefinition andthequalityoftheproblemdefinitionoftenimprovesasstakeholderinvolvementincreases. Bymeansofastudyonthemanagementofattemptedsuicidesbydrugoverdose,weexplored whetheraninteractivemethodologycouldbeadequateforproblemstructuring.Despitethefact thatahighlevelofcareisoftenunnecessary,manypatientsareadmittedtotheinternalward orintensivecareunit.Tosolvetheefficiencyproblem,somephysiciansproposedtoevaluatethe effectivenessofasix-hourobs… Show more

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Cited by 5 publications
(3 citation statements)
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“…Within this paradigm, there is a growing toolkit that offers analytical support for facilitating participatory processes of joint sense-making (e.g. Moret-Hartman et al, 2011; Hermans et al, 2012). Besides support for participatory constructivist processes, also analytical tools and methods are available that help to understand processes among multiple actors.…”
Section: Introductionmentioning
confidence: 99%
“…Within this paradigm, there is a growing toolkit that offers analytical support for facilitating participatory processes of joint sense-making (e.g. Moret-Hartman et al, 2011; Hermans et al, 2012). Besides support for participatory constructivist processes, also analytical tools and methods are available that help to understand processes among multiple actors.…”
Section: Introductionmentioning
confidence: 99%
“…For the interviews, we used fourth-generation evaluation methodology with some minor modi cations (20)(21)(22). All participants were interviewed twice: in the rst round they were asked to share their views on the new endoscopic device and the quality of hospital care, and in the second round they were invited to respond to rival claims of other participants.…”
Section: Data Collection Methods 2: Interviewsmentioning
confidence: 99%
“…Boundary making is an inherently social process. This highlights the important role of stakeholder involvement in problem definition—“The quality of an evaluation largely depends on the quality of the underlying problem definition and the quality of the problem definition often improves as stakeholder involvement increases” (Moret-Hartman, Reuzel, Grin, Kramers, & Van der Wilt, 2011, p. 37). Moret-Hartman and colleagues developed and implemented an interactive “fourth-generation” approach to problem structuring through which interviewees were asked for their own views and then asked to comment on the responses of others and were then themselves reinterviewed, all to achieve a more interactive and iterative version of problem structuring.…”
Section: Problem Definition In the Evaluation Literaturementioning
confidence: 99%