Strengthening the role of the ward manager: a review of the literature

Pegram, Anne; Grainger, Michelle; Sigsworth, Janice; While, Alison

doi:10.1111/jonm.12047

Cited by 37 publications

(40 citation statements)

References 34 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…For example, more than 50 years ago Scales (1952) described the role as pivotal to creating a philosophy of nursing, through postholders' attitudes, behaviours and standards of care. Since then there has been extensive literature suggesting that ward leaders are crucial in setting standards of care and quality in ward environments (Doherty 2003, Pegram et al 2013.…”

Section: Ward Leadersmentioning

confidence: 99%

“…Lewis (1990) described ward leaders as the 'professional gatekeeper' of standards, protecting patients from poor practice, but added that if they are unsupported they cannot continue to do this. Worldwide the role has many common aspects, and ward leaders are the keepers of standards and drivers of quality care provision at ward level internationally (Gantz et al 2012, Pegram et al 2013.…”

Section: Ward Leadersmentioning

confidence: 99%

See 1 more Smart Citation

Tensions within management roles in healthcare organisations

Scott

Timmons

2017

Nursing Management

View full text Add to dashboard Cite

Research ROLE CONFLICTTensions in management roles in contemporary healthcare organisations Scott A, Timmons S (2017) Peer review This article has been subject to external double-blind peer review and checked for plagiarism using automated software Online For related articles visit the archive and search using the keywords. Guidelines on writing for publication are available at: journals.rcni.com/r/author-guidelines AbstractAim This article reports the results of a study that gives an insight into ward leaders' perspectives of their leadership role and explores how they deliver leadership at ward level within organisational constraints and processes. Previous studies have been evaluations of clinical leadership in general, or literature reviews of the ward leader role. The aim of this study was to examine the leadership role of ward sisters and to understand how they lead quality of care on their wards. Methods A qualitative methodology was used, incorporating 19 in-depth interviews with ward leaders and modern matrons. Results Three main themes were identified: empty conformity, authority and autonomy, and visibility and leading by example. Participants aimed to be role models in leading and maintaining standards of care for patients, but this was sometimes constrained by organisational processes, lack of authority and autonomy, and lack of support and preparation. Conclusion Perceived differences between nursing and health service management means ward leaders' efforts to lead quality care are often undermined. Ward leaders must strike a balance between leading quality nursing care, in the context of organisational and political performance requirements, and the demands of administrative work, while often lacking autonomy and authority.hospital management, leadership, nursing, nursing management, organisational behaviour, role conflict, ward sister

show abstract

Section: Ward Leadersmentioning

confidence: 99%

Section: Ward Leadersmentioning

confidence: 99%

Tensions within management roles in healthcare organisations

Scott

Timmons

2017

Nursing Management

View full text Add to dashboard Cite

show abstract

“…appropriate speaker to deliver the training for senior managers. Thus, it can better support senior level managers in achieving their role within healthcare systems [29].…”

Section: Discussionmentioning

confidence: 99%

Self-Perceived Performance-Based Training Needs of Senior Nurse Managers Working in United Christian Hospital: A Cross-Sectional Exploratory Study

Tsang¹

2017

Int Arch Nurs Health Care

View full text Add to dashboard Cite

“…This lack of competences among ward managers may lead to feelings of anxiety regarding own educational abilities, disempowerment and career threats (Pegram et al 2014). …”

Section: Introductionmentioning

confidence: 99%