Stress inoculation training for staff working with persons with mental retardation: A model program.

Keyes, Joseph B.

doi:10.1037/10183-004

Cited by 6 publications

(6 citation statements)

References 15 publications

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“…A number of interventions have been found effective in attenuating staff burnout, through improving staff coping skills, improving leadership skills, or changing the nature of the work itself. In terms of individual coping, stress inoculation training programs have demonstrated effectiveness in helping staff manage stress (Keyes, 1995;Saunders, Driskell, Johnston, & Salas, 1996). Work climates conducive to coworker support have also been found to be associated with lower job stress (Fisher, 1985), as have supervisor support and satisfaction with supervision (Lee & Ashforth, 1996;Penn, Romano, & Foat, 1988).…”

Section: Discussionmentioning

confidence: 99%

Staff burnout and patient satisfaction: Evidence of relationships at the care unit level.

Garman

Corrigan

Morris

2002

Journal of Occupational Health Psychology

184

133

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Research on burnout has thus far focused primarily on the individual; however, in work environments in which teamwork is emphasized, it seems plausible that a meaningful group-level burnout construct could emerge. This theory was tested by examining burnout in psychosocial rehabilitation teams and its effects on patient satisfaction. Three hundred thirty-three staff from 31 behavioral health teams completed the Maslach Burnout Inventory; 405 of the clients they served completed the Consumer Satisfaction Scale. Multilevel analyses (hierarchical linear modeling) confirmed the existence of a meaningful team-level burnout construct. Team-level analyses revealed significant relationships between team burnout and patient satisfaction.

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Section: Discussionmentioning

confidence: 99%

Staff burnout and patient satisfaction: Evidence of relationships at the care unit level.

Garman

Corrigan

Morris

2002

Journal of Occupational Health Psychology

184

133

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“…Reducing stress and strain should therefore be seen as an important issue for all the concerning parts. However, despite an increasing interest in stress and its outcomes at the government level in Europe during the 1990s (57), there has been relatively few longitudinal studies reporting the effectiveness of any interventions (2, 61, 62).…”

Section: Burnout‐related Interventionsmentioning

confidence: 99%

“…Most jobs and many life experiences generate some degree of stress and strain but it seems that this problem may be exacerbated among individuals working in emotionally demanding environments (1). It is obvious that professional and paraprofessional staff working with persons with intellectual disabilities are faced at various times with highly disturbed and agitated individuals (2). Burnout is a metaphor that is commonly used to describe a state or process of mental exhaustion, similar to the smothering of a fire or the extinguishing of a candle (3).…”

Section: Introductionmentioning

confidence: 99%

Burnout among people working with intellectually disabled persons: a theory update and an example

Innstrand¹,

Espnes

Mykletun³

2002

Scandinavian Caring Sciences

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The paper offers an overview of the burnout literature connected to work stress and is specially aimed at professionals with responsibilities for persons with intellectual disabilities. In the paper different important key concepts in the burnout literature are both discussed in general terms, and also connected to the different instruments used to assess burnout. The effect of stress and burnout intervention procedures is also discussed thoroughly. At the end of the paper there is an example of an intervention study among staff working with persons with intellectual disabilities. The paper concludes that future progress is to be dependent onempirical tests of theory-based models using research designs that permit causal inferences. In addition there is a growing need for longitudinal designs reporting effects of different intervention approaches, especially among the staff working with persons with intellectual disabilities.

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“…Nevertheless, to simplify the complicated interactions involved in secondary prevention, we propose a model in Figure 17.1 to aid in understanding coping options available for individuals. Similar to the conceptualization of others (e.g., Keyes, 1995;Lazarus, 1966;Munz et al, 1995), the model presented is a transactional model that recognizes the person-organization interaction, while emphasizing individual cognitive appraisal. Stress is defined as a natural interaction between a perceived challenge, obstacle, or threat to one's goals, health, or happiness (known as the stressor) and the coping responses available to the individual.…”

Section: Proposed Secondary Prevention Modelmentioning

confidence: 99%

“…More specific programs are also successful in targeting more specific goals. Examples include the development of anger management training for law enforcement officers (Abernathy, 1995;Novaco, 1977) and stress inoculation training for staff working with persons with mental retardation (Keyes, 1995). Described as a specialized component of stress management training, Abernathy helped design a program for the Rochester Police Department with the expressed goals of increasing officers' awareness of their anger and improving anger management skills.…”

Section: Sample Secondary Prevention Models For Managing Work Stressmentioning

confidence: 99%

Stress management at work.

Wolever

Wolever²

2003

Handbook of Occupational Health Psychology.

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As we set course into the twenty-first century, the landscape of the work environment is changing at breakneck speed. For many, technology has eliminated the physical boundaries between work and home and removed the temporal boundaries as well. The concept of working "24/7" has become the buzz-phrase, and being "connected" seems essential. With this technological backdrop, business and industry have exhibited significant shifts in operating. Companies are downsizing, right-sizing, and outsourcing. There are hostile takeovers, leveraged buyouts, and globalization. Layoffs, unemployment, employee retraining, and job sharing have become more familiar threats and considerations in the workforce.These factors have greatly affected approaches to work, perceptions, and expectations of what defines a "good" employee. Furthermore, stress and work strain have become common topics in the popular press, on the nightly news, and in break rooms. When studying stress in the workplace, researchers frequently identify the importance of the person-environment interaction. Conceptually, individual coping styles, vulnerabilities, and resilience are viewed as interacting with external circumstances to yield personal strain (

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Stress inoculation training for staff working with persons with mental retardation: A model program.

Cited by 6 publications

References 15 publications

Staff burnout and patient satisfaction: Evidence of relationships at the care unit level.

Staff burnout and patient satisfaction: Evidence of relationships at the care unit level.

Burnout among people working with intellectually disabled persons: a theory update and an example

Stress management at work.

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