Structure and Mechanism of Organizational Interpersonal Harmony in Chinese Business

Abstract

Harmony is not only an important value in traditional Chinese culture, but also a key to social development in modern Chinese society. In this study, I explored the theoretical structure and influence of organizational interpersonal harmony on organizational commitment and turnover intention. Interviews with 52 Chinese managers revealed 3 dimensions of interpersonal harmony. An organizational interpersonal harmony scale was then developed and pretested on 117 employees. Further, I conducted a field study of 480 employees from 8 Chinese organizations to test a 2-hierarchy structure of organizational interpersonal harmony. Using hierarchical regression, I found that organizational interpersonal harmony had a positive impact on organizational commitment and a negative impact on turnover intention.