Structure of the system of information support for small business structures

Abstract

The article analyzes the organization of information support of small business structures (SBS). The importance of information support in making management decisions is shown. The definition of the concept of information support and the definition of its requirements are given. It is proposed to present information support of small business structures in four interrelated levels: with dynamic information with high rate of change, which requires constant monitoring (information on the external environment and operational management) and quasi-static information (on the organization of internal activities). The main obstacles that complicate their information support are given. It is shown that a significant contribution to the creation of information support of SBS is the application of the concept of collective intelligence to identify both problem areas in the activities of SBS and to identify alternatives to support the search and management decisions. The proposed solutions were tested at one of the small enterprises in Odessa and showed positive results.