In an ethical dilemma, there is always an option that can be identified as the
best one to be chosen. When it is impossible to adopt such option, the situation
can lead professionals to experience moral distress. This review aims to define
the issue of moral distress and propose coping strategies. Systematic searches
in the MEDLINE/PubMed and SciELO databases were conducted using the keywords
"moral distress" and "moral suffering" in articles published between 2000 and
2017. This review was non-exhaustive and contextual, with a focus on
definitions, etiologies and methods of resolution for moral distress. In the
daily practice of intensive care, moral distress was commonly related to the
prolongation of patients' suffering and feelings of helplessness, as well as
difficulties in communication among team members. Coping strategies for moral
distress included organizational, personal and administrative actions. Actions
such as workload management, mutual support among professionals and the
development of techniques to cultivate open communication, reflection and
questioning within the multidisciplinary team were identified. In clinical
practice, health professionals need to be recognized as moral agents, and the
development of moral courage was considered helpful to overcome ethical dilemmas
and interprofessional conflicts. Both in pediatric and adult intensive care,
professionals are challenged by questions about their practice, and they may
experience moral distress. This suffering can be minimized and solved by
understanding that the focus is always on the patient and acting with moral
courage and good communication in an environment of mutual respect.