“…They were also demonstrably more likely to email back White help seekers, and less likely to email back minorities. This difference in responsiveness by male and female providers toward help seekers of different races is unfortunate, but to some degree expected and is corroborated by the broader literature on gender differences in racial attitudes and biased behaviors (Alvarez & Domenech Rodríguez, 2020;APA, 2018;David, 2014;Johnson & Marini, 1998;Nosek et al, 2007;Qualls et al, 1992;Radke et al, 2016;Roberts et al, 2019;Sidanius & Pratto, 1999;Smith et al, 2013), as well as the more limited research on mental health care providers (Maxie et al, 2006;Swank et al, 2001). Despite the importance of these findings and the many strengths of this study (e.g., large sample size, randomization of providers, multiple racial groups examined, diagnostic and socioeconomic issues explored, and the first to study email responsiveness), a number of limitations deserve mentioning.…”