“…Such awareness may be effectively achieved in face‐to‐face tutoring due to the directness of students‐teacher interactions. However, when shifting to online learning, especially in massive and asynchronous settings, such as MOOCs, the provision of timely and personalized feedback raises multiple challenges (Leibold & Schwarz, 2015; Ryan et al, 2019) due to: - the vast learners‐to‐instructors ratio, which increases instructors' workload (Almatrafi et al, 2018),
- the heterogeneous learners' population in terms of knowledge background, goals, and preferences (DeBoer et al, 2013), and,
- the asynchronous interaction among the participants.
…”