Encyclopedia of Distance Learning, Second Edition 2009
DOI: 10.4018/978-1-60566-198-8.ch287
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Student Retention in Online Education

Abstract: Successful program completion in an online education context is a combination of learner attributes, the university’s focus on meeting the needs of the students, and providing a quality educational product. This article focuses on the needs of the online student and how a program can provide the educational services that promote student retention. By recognizing distance education student needs and putting strategies into place to best meet those needs, programs can have a high course and program completion ra… Show more

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“…--i.e., a virtual classroom that is schedule-friendly (within bounds) and geographyindependent. And, students quickly discover, online classes are generally harder than their on-campus counterparts, requiring strong communication and time management skills, self-discipline, and intrinsic motivation (Adkins and Nitsch 2005;Hartley and Bendixen 2001).…”
Section: The Third Step: the Curriculum Goes Onlinementioning
confidence: 99%
“…--i.e., a virtual classroom that is schedule-friendly (within bounds) and geographyindependent. And, students quickly discover, online classes are generally harder than their on-campus counterparts, requiring strong communication and time management skills, self-discipline, and intrinsic motivation (Adkins and Nitsch 2005;Hartley and Bendixen 2001).…”
Section: The Third Step: the Curriculum Goes Onlinementioning
confidence: 99%
“…York and Longden argue that retention is a "supply-side concept ... managerial-orientated, signalling a focus on the effectiveness and efficiency of an institution or a system" (2004, p.5). Attrition is normally understood as the opposite of retention (Adkins & Nitsch, 2005) and generally refers to voluntary withdrawals, rather than failures or exclusions (Evans, 2000). Yorke and Longden (2004, p.37) observe neutral terms such as 'attrition', 'discontinuance', 'withdrawal' and 'non-completion', have replaced the term 'dropout'.…”
mentioning
confidence: 99%