“…Many recent service learning programmes (SLPs) have been developed and implemented by education institutions around the world (Garger, Vracheva, & Jacques, 2020;George, Menon, Thevanoor, & Tharakan, 2020;Gonzales, Harmon, & Fenn, 2021;Herlina, Widodo, Madhakomala, 2019;Rodríguez-Izquierdo, 2020) and in South Africa (Botha & Bezuidenhout, 2020;Du Plessis, 2020;Jacobs, 2020), but the research of these programmes have generally focused on the studentorientated benefits derived from the SLP, which include: the ability to apply and master course content and theory (du Toit, 2019;Juaneda-Ayensa, Olarte-Pascual, San Emeterio, & Pelegrín-Borondo, 2019); deeper learning (Matzembacher, Gonzales, & do Nascimento, 2019); increased employability Hence, the main aim of the research was to consider the influence of the student agency working relationships on the participating SL client organizations' satisfaction. The study also considered the effect of the agency-client working relationship on SL clients and student agency variables, and SLP measurement variables (nature of the working relationship, perceived usefulness, lasting impact, overall satisfaction, and future participation) in terms of satisfaction.…”