The purpose of this paper is to improve the thermographic method for detection the places of heat energy losses on the urban underground thermal pipelines using the computer system. This goal was achieved by building a heat map of the surveyed heating main with data layering directly on a computer map of the area, which can be accessed from a mobile device by authorization via the Internet (profile on the social network Google, Facebook, Twitter, etc.). An analytical model was proposed for converting the temperature values measured over the underground heating main by a non-contact digital pyrometer to an image of the RGB color model using the parameters of the HSV color model. The implementation of the integrated Google technologies complex (Google Firebase, Firebase Authentication, and Google Maps) in the technological process of urban housing and public services was realized. The information-measuring computer system (IMCS) was developed. The proposed improvements in the thermographic method provided independently from each other work of different service teams due to the exchange of data between structural units through the cloud data storage. The results of the practical research allowed detecting the place of the underground breakthrough of the heat pipe quickly, to position the repair equipment over the accident section precisely using the GPS module on the mobile device. Thus, the size of the dug road section was minimized, material resources were saved. The experimental studies carried out confirmed the correctness of the theoretical assumptions.