Study of sustainability issues in an Indian logistics service provider: SAP-LAP approach

Gupta, Ambrish; Singh, Rajesh Kumar

doi:10.1108/qrom-02-2020-1897

Cited by 14 publications

(7 citation statements)

References 70 publications

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“…development and improvement of supply chain resilienceGupta and Singh (2020) To study sustainability issues of a logistics service providerGupta et al (2019) …”

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confidence: 99%

Impact of disruptions in agri-food supply chain due to COVID-19 pandemic: contextualised resilience framework to achieve operational excellence

Mishra

Singh

Subramanian

2021

IJLM

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PurposeThe present study aims to assess the role of supply chain resilience as an operational excellence approach to deal with disruptions caused by coronavirus pandemic in the food supply chain of an agri-food supply firm.Design/methodology/approachThe case study method was used to analyse the disruptions faced by the agricultural food supply chain during the pandemic. The study applies a dynamic capability theory as a foundation to develop a contextualised resilience framework for agri-food supply chain to achieve operational excellence. The case has been analysed by using situation-actor-process (SAP) and learning-action-performance (LAP) framework.FindingsThe SAP aspect of framework points that the flexibility amongst actors for a resilient agriculture supply chain worsened due to the lockdown measures post COVID-19. The LAP aspect of framework suggests how resilience can be built at the supply, demand and logistics end through various proactive and reactive practices such as collaboration, coordination, ICT and ground-level inputs. Lack of commitment and inadequate support from top management towards supply chain resilience are also observed as significant challenges to maintain operational excellence during the pandemic.Research limitations/implicationsOne of the major implications of the study is that a mix of capabilities rather than a single capability can be the most appropriate way for making the supply chain resilient to maintain operational excellence during the pandemic. However, the sources of disruptions need to be duly recognised to derive the best-contextualised resilience framework for agri-food supply chains.Originality/valueThe development of a contextualised research framework as well as research propositions for analysing supply chain resilience are the major contribution of this study.

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“…development and improvement of supply chain resilienceGupta and Singh (2020) To study sustainability issues of a logistics service providerGupta et al (2019) …”

mentioning

confidence: 99%

Impact of disruptions in agri-food supply chain due to COVID-19 pandemic: contextualised resilience framework to achieve operational excellence

Mishra

Singh

Subramanian

2021

IJLM

Self Cite

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“…The dilemma remains where to start and what to address first. For any company that is already operating in the value chain (and more so successfully) all proposed changes amount to disruption of business activities, coupled with a lack of awareness about comprehensive and long-term benefits (Gupta and Singh, 2021). The transformation needs to take care of the existing line of businesses and retain the existing value already created within the company.…”

Section: Implications Of Transformation Strategy and Modified Value C...mentioning

confidence: 99%

Digital transformation in AECO industry: impending dilemma in the Indian context

Bhattacharya,

Pant

2023

JOCM

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PurposeThe Fourth Industrial Revolution (4IR) holds the potential to significantly improve capabilities and performances for architectural, engineering, construction and operation and maintenance (AECO) companies in India. The top management of such companies seems unsure and reluctant to implementation of the 4IR applications. The objective of this research is to identify the 4IR technology applications, which would have a significant impact on the operation of the AECO companies in India. Moreover, the paper further attempts to give a conceptual roadmap for the implementation of these 4IR technologies in the AECO value chain.Design/methodology/approachThe nascent level of research in 4IR in construction necessitated the adoption of mixed methodologies in research. Hypothesis testing has been carried out on the quantitative data to ascertain the potential of 4IR technologies, which could significantly impact the AECO companies. Subsequently, qualitative research has been used to explore the reasons impacting the technology adoption and generate a possible road map for the implementation of the significant 4IR technology applications.FindingsThe AECO value chain is challenged due to its complexity, uncertainty, fragmented supply chains, myopic thinking and a culture reluctant to change. The study provides insights into the dilemmas of practitioners in the Indian context while exploring possible approaches to carry out the transformation in AECO.Research limitations/implicationsThe study validation relied on the opinions, perspectives and recollections of respondents. The opinion of practicing professionals was limited to the Indian context.Originality/valueThe article may help leaders of AECO firms, industry associations, policymakers and academia to take steps in relevant directions to enable digital transformation.

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“…It is important for paired comparisons in the interpretive matrix to use IRP’s multicriterion decision-making technique, which aims to deal with logical decisions and intuitive processes (Dalvi and Kant, 2015). Numerous research have been used IRP to investigate the relationships between SAP−LAP variables in a variety of scenarios, including green supply chain (Mangla et al , 2014), managing risks in the adoption of business analytics practices (Gangotra and Shankar, 2016), ICT issues in humanitarian supply-chain management (Gupta and Suri, 2018), systematic inquiry for energy security and sustainability (Soni et al , 2016), sustainability issues in an Indian logistics service provider (Gupta and Singh, 2020) and determining waste management’s causal influence (Singh, 2021).…”

Section: Literature Reviewmentioning

confidence: 99%

“…Thus, the aim of this study is to build a management framework for energy management in the smart grid to minimize costs and boost revenues. It is extremely beneficial to develop such managerial frameworks from an organizational perspective, therefore, we used the SAPÀLAP methodology, which is widely acknowledged as a flexible technique (Sushil, 2019;Gupta and Singh, 2020;Kumar et al, 2021). The situation refers to the current state and its related factors which influence an organization's ability to operate well.…”

Section: Introductionmentioning

confidence: 99%

A systematic inquiry of energy management in smart grid by using SAP-LAP and IRP approach

Pal

Shankar

2022

IJESM

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Purpose The need to address energy management as a significant innovation in the smart grid is emphasized to enable a more effective penetration of renewable energy to achieve energy savings and CO2 emission reductions. The purpose of this study is to propose a holistic, flexible decision framework for energy management in a smart grid. Design/methodology/approach According to the situation actor process−learning action performance (SAP−LAP) model, the variables have been identified after a comprehensive analysis of the literature and consideration of the opinions of domain experts. However, the importance of each SAP−LAP variable is not the same in real practice. Hence, focus on these variables should be given based on their importance, and to measure this importance, an interpretive ranking process based ranking method is used in this study. This helps to allocate proportionate resource to each SAP−LAP variable to make a better decision for the energy management of the smart grid. Findings This study ranked five actors based on their priorities for energy management in a smart grid: top management, generator and retailor, consumers, government policy and regulation and technology vendors. Furthermore, actions are also prioritized with respect to performance. Practical implications The SAP−LAP model conveys information about the state of energy management in India to actors who may proceed or manage the flow of electricity. Additionally, this study aids in detecting vulnerabilities in the current energy generation, transmission and distribution technique. The synthesis of SAP results in LAP, which assists in recommending improvement actions learned from the current situation, actors and processes. Originality/value The SAP−LAP model is a revolutionary approach for examining the current state of energy management in a unified framework that can guide decision-making in conflicting situations, significantly the contradictory nature of India’s renewable energy and power sectors.

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Study of sustainability issues in an Indian logistics service provider: SAP-LAP approach

Cited by 14 publications

References 70 publications

Impact of disruptions in agri-food supply chain due to COVID-19 pandemic: contextualised resilience framework to achieve operational excellence

Impact of disruptions in agri-food supply chain due to COVID-19 pandemic: contextualised resilience framework to achieve operational excellence

Digital transformation in AECO industry: impending dilemma in the Indian context

A systematic inquiry of energy management in smart grid by using SAP-LAP and IRP approach

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