2020
DOI: 10.24251/hicss.2020.019
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Studying with the Help of Digital Tutors: Design Aspects of Conversational Agents that Influence the Learning Process

Abstract: Conversational agents such as Apple's Siri or Amazon's Alexa are becoming more and more prevalent. Almost every smart device comes equipped with such an agent. While on the one hand they can make menial everyday tasks a lot easier for people, there are also more sophisticated use cases in which conversational agents can be helpful. One of these use cases is tutoring in higher education. Several systems to support both formal and informal learning have been developed. There have been many studies about single c… Show more

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Cited by 16 publications
(12 citation statements)
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“…Previous literature has proposed general guidelines for designing voice user interfaces [8] and accessible conversational user interfaces for different disability groups [9], as well as virtual assistants for specific purposes such as teaching [10] and in-vehicle assistance [11]. Optimal design techniques are likely to depend on the purpose of the virtual assistant [12,13]; therefore, recommendations specifically in the context of health are needed.…”
Section: Introductionmentioning
confidence: 99%
“…Previous literature has proposed general guidelines for designing voice user interfaces [8] and accessible conversational user interfaces for different disability groups [9], as well as virtual assistants for specific purposes such as teaching [10] and in-vehicle assistance [11]. Optimal design techniques are likely to depend on the purpose of the virtual assistant [12,13]; therefore, recommendations specifically in the context of health are needed.…”
Section: Introductionmentioning
confidence: 99%
“…conversational agents can be designed for short or long term interaction, and could act as tutors, engage in language practice, answer questions, promote reflection or act as co-learners. They could be based on text or verbal interaction (Folstad, et al, 2019;Wellnhammer, 2020).…”
Section: Method: Design Fictionsmentioning
confidence: 99%
“…conversational agents can be designed for short or long term interaction, and could act as tutors, engage in language practice, answer questions, promote reflection or act as co-learners. They could be based on text or verbal interaction (Følstad et al, 2019;Wellnhammer et al, 2020).…”
Section: Issue Fiction 1 Fiction 2 Fiction 3 Fiction 4 Fiction 5 Fiction 6 Fiction 7 Fictionmentioning
confidence: 99%