Styles of moderation in online health and support communities: An experimental comparison of their acceptance and effectiveness

Understanding user participation in online communities: A systematic literature review of empirical studies

“…In a study of a creative music community, amateurs and professionals were found to have different motivations and professionals were less likely to contribute back to the community, as, unlike the amateurs, they did not perceive the nonmonetary rewards as sufficient (Cook et al, 2009). Investigation of different moderation styles has also confirmed that users appreciate indirect forms of control and a positive, rewarding and nonpunishing moderation style is the most effective (Matzat & Rooks, 2014).…”

“…From this perspective, online community can serve as, for instance, an instrument of knowledge-sharing in organization (Hara & Hew, 2006) or a platform that enables collaborative work on assignments (Goggins et al, 2007). Studies from organizational viewpoint include various topics and community functions, such as knowledge-sharing, professional development, organizational management, rewarding, and moderation (Cook et al, 2009;Gray, 2004;Liao et al, 2012;Matzat & Rooks, 2014;Sing & Khine, 2006). The fifth research type views online community participation from business perspective.…”

How a moderated online discussion forum facilitates support for young people with eating disorders

“…with little attention given to how young people use unstructured online resources to support their mental health. Additionally, little is known about how forum moderation might influence online discussion . In view of the importance of the topic and the scant evidence base, there is a pressing need for research in this area.…”

Internet Science

“…Rather than quantifying the interaction taking place online, these studies applied qualitative methods such as conversation analysis [19], case studies [55] and ethnography [51] to identify connections between individuals that could be interpreted to constitute mediated communities. Moreover, we positioned on this level three experimental studies in which characteristics of interaction (moderation [56], persuasive strategies [22] and social control [36]) were manipulated.…”