Success factors for telehealth—A case study

Moehr, Jochen R.; Schaafsma, Joseph; Anglin, C; Pantazi, Stefan V.; Grimm, Nicole A; Anglin, Sandra

doi:10.1016/j.ijmedinf.2005.11.001

Cited by 71 publications

(51 citation statements)

References 4 publications

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“…A system where members submit cases with a request for advice and other members could reply at any time would probably not work in this situation. This conclusion is supported by the observations made in Moehr et al (2006).…”

Section: Identity Expertise and Participationsupporting

confidence: 84%

“…That is, SOMNet began with a simple technical solution, which has successively become more advanced and adjusted to the work processes of its members. One can also argue that it was necessary for the users to get used to the system functionality before they identified the need for new features, which is in line with results in Moehr et al (2006). The SOMWeb system illustrates relevant collaboration and knowledge sharing functions to be supported for a CoP of SOMNet's type, as well as exemplifies how this has been accomplished using a user-centred design approach.…”

Section: It Support For Distributed Clinical Copssupporting

confidence: 60%

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Collaboration processes, outcomes, challenges and enablers of distributed clinical communities of practice

Friberger

Falkman

2013

Behaviour & Information Technology

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Modern healthcare's need for knowledge sharing and bridging the researchpractice-gap requires new forms of collaboration, in which clinicians of varying clinical and research expertise work together over geographical and organisational borders. To support such distributed communities of practice (CoPs), an understanding of their collaboration processes, outcomes, challenges, and enablers is needed. The paper examines these issues through a case study of a long-running CoP, the Swedish Oral Medicine Network (SOMNet). SOMNet's main form of collaboration is monthly telephone conference meetings centred on case consultations. Cases are submitted by the clinicians via a Web-based system. The methods used were interviews, observations, and a questionnaire.The work adds to previous research by studying a distributed CoP explicitly focused on supporting the transfer of scientific results from researchers to practitioners.We found that the regular meetings give a rhythm to the community. The centrality of cases means an immediate benefit for the submitter while the share an overarching goal of general improvement and harmonisation of patient care.However, the present study focuses on distributed collaboration where there are more than two types of participants, which sets it apart from the common format of teleconsultations. The studied distributed CoP makes the case discussions available to a larger group of clinicians, while adding challenges related to handling a larger and heterogeneous group. This study also has commonalities with the format of the MDTM, but without the emphasis on the coordination between the different roles and disciplines involved in caring for a specific patient, and with more loosely coupled participants.Within the studied collaboration, there is little variation with respect to the discipline, but much variation in the other aspects, such as degree of specialisation, experience, focus on clinical work or on research, access to external evidence, location, and level of partici- 2004). Third, given that the single previously studied CoP aimed at sharing knowledge among researchers and practitioners is based on the sending of emails between com-

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Section: Identity Expertise and Participationsupporting

confidence: 84%

Section: It Support For Distributed Clinical Copssupporting

confidence: 60%

Collaboration processes, outcomes, challenges and enablers of distributed clinical communities of practice

Friberger

Falkman

2013

Behaviour & Information Technology

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“…[2][3][4]11,12 Because it is a new technology, telehealth faces the barrier of user resistance to a new work process. Telehealth users have a natural tendency to resist altering their work routine unless doing so clearly leads to improved solutions to frequently encountered problems.…”

Section: Real Needsmentioning

confidence: 99%

Improving patient access to specialized health care: the Telehealth Network of Minas Gerais, Brazil

Alkmim

Figueira

Marcolino

et al. 2012

Bull World Health Org

164

108

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“…Videophone technology allows possibilities such as easy face-to-face communication between diabetes patients and health professionals, the self-monitoring of blood glucose levels and receiving feedback (support and counselling) [13,14]. This technology, aimed at type 2 diabetes mellitus (T2DM) patients, generally provides motivational support as well [15].…”

Section: Introductionmentioning

confidence: 99%

The use of videophone technology (telenursing) in the glycaemic control of diabetic patients: a randomized controlled trial

Tavşanlı¹,

Karadakovan²,

Saygılı³

2013

J Diab Res Clin Met

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Background: Prevention of diabetic complications requires good glycaemic control. This study aimed to provide type 2 diabetes patients with remote active care and glycaemic control through the use of videophone technology without the need for them to attend hospital. The literature recommends additional research to study the impact of technical innovations on improved disease self-management and medical outcome. This is the only study to be conducted in Turkey concerning patient monitoring using videophone technology. The aim of the study was to establish the effectiveness of the use of videophone technology in the glycaemic control of patients with diabetes living in remote areas.

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Success factors for telehealth—A case study

Cited by 71 publications

References 4 publications

Collaboration processes, outcomes, challenges and enablers of distributed clinical communities of practice

Collaboration processes, outcomes, challenges and enablers of distributed clinical communities of practice

Improving patient access to specialized health care: the Telehealth Network of Minas Gerais, Brazil

The use of videophone technology (telenursing) in the glycaemic control of diabetic patients: a randomized controlled trial

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