Success Factors of Collaboration in the Context of Devops

Abstract

Context: Collaboration is an important aspect of DevOps. However, researchers continue to report problems with collaboration between development and operations. Objective: We aim to contribute to a better understanding of collaboration in the context of DevOps, especially to aid in adopting DevOps. Method: We conducted a literature review on collaboration and corresponding success factors. For practice we classified the factors into factors influencing the likelihood of collaboration and factors influencing the performance of collaboration, to aid in the adoption of DevOps. We will validate the factors of collaboration in a DevOps context using an inductive approach, i.e. semi-structured interviews and document studies. Results: We developed an initial framework of success factors and classified the found success factors. Subsequently we conducted two interviews. We learned that most factors are considered as important, however few factors could be confirmed and no more factors are added. We will interview the other respondents to prove the applicability of the framework. Which may identify promising avenues for further development of the framework. Conclusions: This is study is not finalized yet, therefore we cannot fully answer the main research question.

An Analysis of Devops’ Impact on Information Technology Organisations: A Case Study

“…An organisation needs to support this teamwork by recognising both operations and development departments as one department by giving them the same incentives and goals [20]. It is important that all team members have the freedom to make decisions and are empowered to share their thoughts and ideas without fear of being victimised [12], [45].…”

Critical success factors for DevOps adoption in information systems development

“…It is required to comply with the critical success factors of DevOps for attaining a victorious DevOps adoption. The critical success factors realize the IS development process's continuous, verified, significant, and measurable success [25]. Even so, software development professionals need to know more about the DevOps success elements [18], [26].…”