Successful Electronic Consultation Service Initiative in Quebec, Canada With Primary Care Physicians’ and Specialists’ Experiences on Acceptance and Use of Technological Innovation: Cross-Sectional Exploratory Study (Preprint)
Véronique Nabelsi,
Annabelle Lévesque-Chouinard
Abstract:BACKGROUND
Electronic Consultation (eConsult) is an eHealth service that allows primary care providers (PCPs) to electronically consult specialists regarding their patients’ medical issues. Many studies have demonstrated that eConsult services improve timely access to specialist care, prevent unnecessary referrals, improve PCPs’, specialists’ and patients’ satisfaction, and therefore have a large impact on costs. However, no studies have evaluated PCPs’ and specialists’ acceptance of eC… Show more
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