2020
DOI: 10.1016/j.sapharm.2019.06.015
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Successful implementation and provision of enhanced and extended pharmacy services

Abstract: Background: Careful planning is important for successful implementation and ongoing provision of enhanced and extended pharmacy services. Objective: To explore the factors that contributed to the successful implementation and ongoing provision of enhanced and extended services in Western Australian community pharmacies. Methods: In-depth semi-structured telephone interviews were conducted with purposively selected pharmacists from various practice settings. Interviews explored experiences and perspectives on t… Show more

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Cited by 30 publications
(32 citation statements)
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“…Despite the overwhelmingly positive impact of pharmacist services on patient outcomes, the integration of pharmacists in ambulatory care programs is not widespread. A survey conducted by Hattingh and colleagues identified three major themes as factors that impacted the provision of pharmacist services: (1) pharmacist characteristics, (2) local needs, structures and support, and (3) an enabling practice framework [8,9]. In this paper, we describe the program development, successful implementation and outcomes of pharmacist collaborative care models provided by the University of California, San Diego Skaggs School of Pharmacy and Pharmaceutical Sciences (SSPPS) faculty in two affiliated academic health systems.…”
Section: Introductionmentioning
confidence: 99%
“…Despite the overwhelmingly positive impact of pharmacist services on patient outcomes, the integration of pharmacists in ambulatory care programs is not widespread. A survey conducted by Hattingh and colleagues identified three major themes as factors that impacted the provision of pharmacist services: (1) pharmacist characteristics, (2) local needs, structures and support, and (3) an enabling practice framework [8,9]. In this paper, we describe the program development, successful implementation and outcomes of pharmacist collaborative care models provided by the University of California, San Diego Skaggs School of Pharmacy and Pharmaceutical Sciences (SSPPS) faculty in two affiliated academic health systems.…”
Section: Introductionmentioning
confidence: 99%
“…When consensus was not reached, the other two researchers were involved to resolve any disagreements. Other data relevant to factors influencing the implementation and maintenance of professional pharmacy services were reported elsewhere [6].…”
Section: Discussionmentioning
confidence: 99%
“…The experience and confidence of the pharmacist emerged as one of the facilitators for effective interactions with other health professionals. The impact of pharmacist characteristics, including their determination, leadership skills, clinical expertise, rapport and having a proactive approach, have been previously demonstrated to exert a significant influence on the success of professional services delivery in the current practice landscape [6].…”
Section: Discussionmentioning
confidence: 99%
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