2018 15th International Conference on Service Systems and Service Management (ICSSSM) 2018
DOI: 10.1109/icsssm.2018.8465063
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Summary of Biological Information Based on Intelligence Analysis

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“…tangibility is a matter of trust that can lead to a sustainable use of technology. This is because service tangibility is considered a proxy for information that can bolster individuals' confidence when evaluating the benefits and physical attributes of the service [60]. In addition, the positive perception of service tangibility can reduce uncertainty and increase trust in a service among users [61].…”
Section: Trust In Ehealth Servicesmentioning
confidence: 99%
“…tangibility is a matter of trust that can lead to a sustainable use of technology. This is because service tangibility is considered a proxy for information that can bolster individuals' confidence when evaluating the benefits and physical attributes of the service [60]. In addition, the positive perception of service tangibility can reduce uncertainty and increase trust in a service among users [61].…”
Section: Trust In Ehealth Servicesmentioning
confidence: 99%