“…For example, the shift from facility-based to community-based services has been linked to increasing caseloads, increasingly complex presentations of clients, and increasing autonomy in service provision (Hoge et al, 2011). At the same time, research indicates that effective supervision can affect job retention and turnover, increase job satisfaction and promote quality of client care (Bogo et al, 2011;Lambert et al, 2003;Mor Barak, Travis, Pyun, & Xie, 2009;Shoenwald, Sheidow, & Chapman, 2009).…”