“…On this respect, some researches have been conducted presenting the benefits and impacts of disruptive technologies on supply chains. Some studies which stand out are related to big data analytics (Queiroz and Telles, 2018;Wamba et al, 2015;Gunasekaran et al, 2017;Hazen et al, 2016), IoT (Gunasekaran et al, 2016;Mishra et al, 2016;Ben-Dayaa et al, 2019), additive manufacturing (Durach et al, 2017;Luomaranta and Martinsuo, 2019), artificial intelligence (Min, 2010), cloud computing (Jede and Teuteberg, 2015), blockchain (Gurtu and Johny, 2019;Durach et al, 2020) and robotics (Fitzgerald and Quasney, 2017).…”