“…Social media has drastically changed how information is communicated and consumed today, and it is now an important component of businesses and government organisations (Kaplan and Haenlein, 2010; Sulaiman, et al, 2023). In contrast to conventional centrally located news sources, social media has enabled users to share information and viewpoints (Fadhel, et al, 2022), potentially achieving a more open dissemination of thoughts and enabling users to connect with an important segment of the general public (Kwak et al, 2010).…”