Supporting Business Process Improvement Through a Modeling Tool

Johannsen, Florian; Fill, Hans-Georg

doi:10.1007/978-3-319-39417-6_10

Cited by 7 publications

(11 citation statements)

References 27 publications

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“…For example, many semi-formal modeling languages, e.g., Event-driven Process Chains (Scheer and Schneider 2006), have a formally defined syntax by reverting to meta models, but lack a formal description of the inherent semantics, i.e., the meaning of the resulting model elements (Bork and Fill 2014), which could generally be achieved with the help of ontologies for instance (Höfferer 2007;Fill 2016). Following this observation, a fully formal model representation is given in case the syntax, the structural and behavioral semantics as well as the static and dynamic notations are formally described, i.e., their specification is unambiguous and intersubjectively understandable (Bork and Fill 2014).…”

Section: Modeling Methods and Meta Modelingmentioning

confidence: 99%

“…To arrive at a model type for the ''CTQ/CTB Matrix''called ''CTQ/CTB Model'' in the following -, a class was defined in the corresponding meta model for each core concept identified (Johannsen and Fill 2016). In a second step, the relations between the core concepts were analyzed in more detail.…”

Section: Designmentioning

confidence: 99%

“…Further, all CTQ and CTB factors must always be related to one or more core statements in addition. Based on those insights, relation types and cardinalities could be defined for the meta model, specifying the interrelations between the classes (Johannsen and Fill 2016).…”

Section: Designmentioning

confidence: 99%

“…4. Due to its support of various application domains and its ease-of-use, FDMM was chosen as a means for the formalization of the meta models of the BPI roadmap (Johannsen and Fill 2015). Details on the specification of the corresponding meta models via FDMM are described in Johannsen and Fill (2015).…”

Section: Formalizationmentioning

confidence: 99%

“…Due to its support of various application domains and its ease-of-use, FDMM was chosen as a means for the formalization of the meta models of the BPI roadmap (Johannsen and Fill 2015). Details on the specification of the corresponding meta models via FDMM are described in Johannsen and Fill (2015). The integrated meta model was transformed into FDMM expressions describing the classes, the relations between the classes, the inter-model-references, the attributes' value ranges or the cardinalities for instance.…”

Section: Formalizationmentioning

confidence: 99%

See 4 more Smart Citations

Meta Modeling for Business Process Improvement

Johannsen

Fill

2017

Bus Inf Syst Eng

Self Cite

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Conducting business process improvement (BPI) initiatives is a topic of high priority for today's companies. However, performing BPI projects has become challenging. This is due to rapidly changing customer requirements and an increase of inter-organizational business processes, which need to be considered from an end-to-end perspective. In addition, traditional BPI approaches are more and more perceived as overly complex and too resource-consuming in practice. Against this background, the paper proposes a BPI roadmap, which is an approach for systematically performing BPI projects and serves practitioners' needs for manageable BPI methods. Based on this BPI roadmap, a domain-specific conceptual modeling method (DSMM) has been developed. The DSMM supports the efficient documentation and communication of the results that emerge during the application of the roadmap. Thus, conceptual modeling acts as a means for purposefully codifying the outcomes of a BPI project. Furthermore, a corresponding software prototype has been implemented using a meta modeling platform to assess the technical feasibility of the approach. Finally, the usability of the prototype has been empirically evaluated.

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