Supporting Intercultural Experiences in Online Teaching during Wartime and Humanitarian Crises: Slack as a Learning Tool

Abstract

Online program design is important for cross-cultural learning and cultural awareness and responsiveness. Because of the importance of these areas in journalism and similar fields, this research studies an intercultural “bridge” project with journalism and media-related students at a southwest U.S. university and four universities in Yemen. The paper presents an analysis of the students’ experience of the cultural exchange on the platform, Slack, of journalism, and other types of media. Data demonstrated the impact of learning about each culture, and interculturally, through students’ and instructors’ perspectives versus news coverage provided by mainstream media. Intercultural bridge building and relationship development through collective activities and journalistic work also offered promise. The study also revealed impediments to seamless cultural exchanges and learning, and barriers to effective intercultural communication.