Surgical Patients' Perceptions of Nursing Care Quality and Their Satisfactions with Nursing Care

Gürkan, Aysel; Aydin, Yeşim Dikmen; Aldemir, Kadriye

doi:10.5336/nurses.2020-74985

Cited by 10 publications

(6 citation statements)

References 13 publications

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“…This finding is consistent with other studies in the literature. Gürkan et al (2020) and Kersu et al (2020) observed surgical patients’ satisfaction with postoperative nursing care at a good level. Yeşilyaprak et al (2019) found that the satisfaction of patients who underwent organ transplantation was at a good level, and a good level of satisfaction was also observed in urology patients by Yanmış (2018).…”

Section: Discussionmentioning

confidence: 97%

“…The sample included patients in general surgical and medical clinics in the study of the Turkish adaptation of the scale (Uzun 2003). The Turkish version of the scale is a valid and reliable measurement tool, and it is widely used in study conducted with surgical patients in Turkey (Arslan & Gürsoy 2021, Gürkan et al 2020, Kersu et al 2020, Yeşilyaprak et al 2019). In the Turkish adaptation of the scale, Cronbach’s alpha value was determined to be 0.94 (Uzun 2003).…”

Section: Instrumentsmentioning

confidence: 99%

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The relationship between the perception of surgical fear and nursing satisfaction

Soydaş

Orğan

Fındık

et al. 2022

Journal of Perioperative Practice

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Since patient satisfaction is considered a criterion in the evaluation of nursing care, it is important and necessary to know the factors associated with satisfaction. The aim of this study is to determine the relationship between surgical fear and satisfaction with nursing care in surgical patients. This descriptive correlational study was conducted with 110 patients who underwent planned major surgical intervention in a university hospital in Turkey. A patient introduction form, the Surgical Fear Questionnaire and Newcastle Satisfaction with Nursing Care Scale were used to collect data, as well as a face to face interview with patients during the pre and postoperative periods. The results showed that the surgical fear levels of the patients were low, their satisfaction with nursing care was high, and a weak correlation existed between the fear and satisfaction levels. We recommend nursing care interventions aimed at keeping the surgical fear levels of patients low and their satisfaction high.

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Section: Discussionmentioning

confidence: 97%

Section: Instrumentsmentioning

confidence: 99%

The relationship between the perception of surgical fear and nursing satisfaction

Soydaş

Orğan

Fındık

et al. 2022

Journal of Perioperative Practice

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“…These experiences can render patients more vigilant and informed, elevating their expectations and sensitivity toward the services they receive. [40,41] This outcome could potentially be linked to factors such as the nature of patients' prior hospitalizations or surgeries, the extent to which their preoperative physiological and psychological needs were addressed, and the caliber of nursing care they received during their postoperative phase, despite these aspects not being directly inquired about within this study.…”

Section: Discussionmentioning

confidence: 99%

Quality of care perceived by patients during cystoscopy and affecting factors

Saray Kiliç,

Pazar,

İbrahimoğlu

et al. 2023

Medicine

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It is necessary and important for quality of care to ensure the comfort of patients during the procedure, as well as before and after surgery. According to literature, it is necessary to know what patients experience and how they perceive the care they receive. This study aimed to investigate the quality of care perceived by patients during cystoscopy and the factors affecting it. This descriptive study was conducted in the surgical clinic of a teaching and research hospital, with 105 patients who underwent cystoscopy in 2022. Data collection forms consisting of a Sociodemographic and Disease Characteristics Questionnaire and the Good Perioperative Nursing Care Scale (for Patients) (GPNCS) were used for data collection, with face-to-face interviews on the first day after the procedure. This study was conducted in accordance with the principles of the Declaration of Helsinki. The study included patients with urinary tract stones, transurethral prostatectomy, and transurethral bladder resection. Of the participants, 72.4% were male, and 81.9% were married. The mean age of the patients was 50.09 ± 16.79 years. The mean total score was 143.56 ± 16.62. It was higher in single patients and those who had not previously undergone surgery. It was found that the mean of the environment sub-dimension was the highest at 18.57 ± 2.51 and the mean of the support sub-dimension was the lowest at 16.01 ± 3.44. The results of this study showed that patients undergoing cystoscopy have a good perception of the quality of their peri-operative nursing care.

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“…İncelenen literatür çalışmalarında, bizim çalışmamızla paralel olarak hemşirelerin "BDÖ-24" düzeylerinin yüksek olduğu, en düşük düzeyde ''bağlılık'', en yüksek düzeyde ise ''bilgi beceri'' puanlarının olduğu belirlenmiştir. 17,18,[25][26][27][28][29] Çalışmamızdaki bu durumun hemşirelerin çoğunun yükseköğretim mezunu, katılımcıların yaş ortalamaları, büyük çoğunluğunun çalışma yıllarının az olması ve servis hemşiresi olmalarından kaynaklandığı düşünülmektedir.…”

Section: Buunclassified

The Relationship Between Moral Injury Symptoms and Nursing Care Behaviors of Internal Medicine Nurses

DEMİRAĞ,

AKTEPE COŞAR

2023

Gümüşhane Üniversitesi Sağlık Bilimleri Dergisi

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Bu araştırma, dâhiliye hemşirelerinin ahlaki yaralanma semptomları ile hemşirelik bakım davranışları arasında ilişkiyi belirlemek amacıyla yapıldı. Çalışmanın örneklemini Türkiye’nin Doğu Karadeniz bölgesinde bulunan hastanelerde görev yapan 315 dâhiliye hemşiresi oluşturdu. Araştırmanın verileri, “Kişisel Bilgi Formu” ve “Ahlaki Yaralanma Semptom Ölçeği-Sağlık Bakım Profesyonelleri Versiyonu (AYSÖ-SBP)” ve “Bakım Davranışları Ölçeği (BDÖ)-24 ölçeği” kullanılarak 20 Nisan-30 Mayıs 2023 tarihleri arasında “Kartopu Örnekleme” ile toplandı. Hemşirelerin yaş ortalamaları 30,89±5,72 yıl ve meslekteki çalışma ortalamaları 6,56±5,45 yıl idi. Çalışmaya katılan hemşirelerin toplam “BDÖ-24” 5,21±0,76 puan ve “Saygılı olma” alt boyutu 5,21±0,81 puan, “Bağlılık” alt boyutu 5,12±0,80 puan, “Bilgi beceri” alt boyutu 5,39±0,77 puan, “Güvence” alt boyutu 5,16±0,85 puan; toplam “AYSÖ-SBP” 27,32±6,00 puan ve “Kınama” alt boyutu 6,21±2,66 puan, “Suçluluk/Utanç” alt boyutu 7,49±2,71 puan, “Manevi Sıkıntılar” alt boyutu 13,60±3,47 puan olarak tespit edildi. Ayrıca, çalışmaya katılan hemşirelerin yaşı ve çalışma yılı ile “BDÖ-24” ve alt boyut puan, “AYSÖ-SBP” ve alt boyut puan ortalamaları arasında korelasyon bulunmadı (p>0.05). Bu araştırmada, ahlaki yaralanma semptomları ile hemşirelik bakım davranışları arasında ilişki bulunmazken; ahlaki yaralanma düzeyleri düşük, bakım davranışları düzeyleri ise yüksek bulundu.

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Surgical Patients' Perceptions of Nursing Care Quality and Their Satisfactions with Nursing Care

Cited by 10 publications

References 13 publications

The relationship between the perception of surgical fear and nursing satisfaction

The relationship between the perception of surgical fear and nursing satisfaction

Quality of care perceived by patients during cystoscopy and affecting factors

The Relationship Between Moral Injury Symptoms and Nursing Care Behaviors of Internal Medicine Nurses

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