The Palgrave Handbook of Survey Research 2017
DOI: 10.1007/978-3-319-54395-6_15
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Survey Interviewing: Departures from the Script

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Cited by 3 publications
(4 citation statements)
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“…A review of the literature on interviewer effect (Schaeffer et al, 2010) found that survey questions which were attitudinal, sensi- ). These types of questions may provide more opportunity for probing or using a more conversational format to deliver questions (West & Blom, 2017).…”
Section: Discussionmentioning
confidence: 99%
See 1 more Smart Citation
“…A review of the literature on interviewer effect (Schaeffer et al, 2010) found that survey questions which were attitudinal, sensi- ). These types of questions may provide more opportunity for probing or using a more conversational format to deliver questions (West & Blom, 2017).…”
Section: Discussionmentioning
confidence: 99%
“…A review of the literature on interviewer effect (Schaeffer et al, 2010 ) found that survey questions which were attitudinal, sensitive, ambiguous, complex or open‐ended were more likely to introduce variable interviewer effects. POS questions are not open‐ended but some could be classed as sensitive (e.g., do you think you are important to your family?…”
Section: Discussionmentioning
confidence: 99%
“…An interview guide containing non-repetitive, detailed questions on all required data points was designed [82]. As interviews can be susceptible to interviewer bias due to tone of voice or question wording [83], training sessions were conducted with the research assistant to standardize data collection. The research assistant was a local community member familiar with norms and customs, facilitating trust-building and engagement with respondents [84].…”
Section: Sampling and Data Collectionmentioning
confidence: 99%
“…In face-to-face interviews, standardized interviewer behavior is essential to data-quality (Loosveldt 2008). Standardized interviewing requires the interviewer to read the questions accurately as worded, and to follow the given script (Schaeffer 2018;Schwarz et al 2008). Although the impact of accurate reading of questions on survey data quality is unclear, " […] good interviewer behavior should not only be measured in terms of response rates, but more closely monitor their actual behavior in the interaction with respondents" (Bergmann/Bristle 2016, 25).…”
Section: Targeting Fakes and Errors Through Fieldwork Quality Managementmentioning
confidence: 99%