Surviving and thriving: How changes in teaching modalities influenced student satisfaction before, during and after COVID-19
Ariel Ortiz Beltrán,
Davinia Hernandez-Leo,
Ishari Amarasinghe
Abstract:This paper leverages analytics methods to investigate the impact of changes in teaching modalities shaped by the COVID-19 pandemic on undergraduate students’ satisfaction within a Spanish brick-and-mortar higher education institution. Unlike research that has focused on faculty- or programme-level data, this study offers a comprehensive institutional perspective by analysing large-scale data (N = 83,532) gathered from satisfaction surveys across all undergraduate courses in eight faculties from 2018 to 2021. T… Show more
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