Abstract:Growing e-commerce leads to more traffic, congestion and emissions in cities due to the increasing parcel volumes. Parcel stations can represent a sustainable form of parcel delivery to private households. This paper addresses the research question under which conditions the use of parcel stations can make a relevant contribution to climate-friendly urban logistics. First, the sustainability of parcel stations is evaluated; then, the usage behavior and the acceptance of the recipients is analyzed in order to i… Show more
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