Sustainable continuous improvements and work development: important factors for theory and practice

Ljungström, Martin

doi:10.1504/ijmp.2005.008069

Cited by 1 publication

(1 citation statement)

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“…The outcomes of continuous improvement (CI) implementation are well documented in the literature [5,13,15], but the literature also identifies that in many cases, maintaining initial results is difficult and the effectiveness of applied techniques decreases [2]. Many authors point out that to address this problem, it is necessary AQ2 to adapt the CI system to the needs of each organisation, defining a strategy for the implementation of the CI system to establish a culture of improvement that naturally sustains the implemented system [3,6,12,15,18]. In order to sustain and increase the CI maturity level of the organisations, taking previous models as references [17], a continuous improvement model (CIM) was designed to deploy and develop an organisational culture of CI.…”

Section: Introductionmentioning

confidence: 99%

Evaluation of the Maturity Level of Continuous Improvement Based on Improvement Routines: A Case Study of SMEs of Capital Goods

Unzueta

Esnaola

Eguren

2022

Lecture Notes in Management and Industrial Engineering

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This study presents an analysis of implementation and assessment of a frame of reference to adapt and execute an evolutionary continuous improvement process (CIP) in a mature small-and medium-sized enterprise (SME) that works in the capital goods sector. For this, the research team developed a continuous improvement model (CIM) to implement improvement routines and develop an organisational culture of continuous improvement (CI) to improve companies' CI maturity level. Case study methodology was used in the investigation, where, in the same context, eight units of the aforementioned company were analysed for two years to have a holistic view of the organisation's evolution. To analyse the implementation of the CIP, we developed an evaluation system based on a questionnaire completed by the company's management and CI leaders. The assessment results explain how the implementation of the CIM through the application of the CIP helps develop improvement routines and increase the organisation's CI maturity level. In this specific case, the application of the assessment system shows that although the assimilation of the routines evolved positively in most cases, not in all routines maturity level 2 was achieved, thus emphasising the needs of the organisation and the future actions to be implemented during the following CIP cycles.

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