Sustainable Human Resource Management in the Hospitality Industry: Evidence from Rajasthan

Hameed, Shaheema; Nair, Girish K.; Choudhary, Naveen

doi:10.1007/978-981-15-5656-2_14

Cited by 1 publication

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References 7 publications

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“…This choice depends on the proven interconnection of service quality and innovation with organizational processes and managerial policies based on inclusion and creativity [46,60]. The study of the contribution of job demands/resources to organizational performance [45] has tested various mediating effects and how work climate influences performance [61,62], sharing the idea that satisfaction can be an important link between HR policies and organizational outcomes [63]. Accordingly, we can postulate our second hypothesis: Hypothesis 2.…”

Section: Hypothesis 1 Sustainable Hrm Practices Positively Influence ...mentioning

confidence: 99%

A Human Growth Perspective on Sustainable HRM Practices, Worker Well-Being and Organizational Performance

2022

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Care services pose new challenges and opportunities for the implementation of sustainable HRM practices related to worker involvement and well-being because of their relational nature. The article is framed in terms of the job demands and resources model and discusses the impact of sustainable HRM (SHRM) practices on organizational performance in terms of service quality and organizational innovation in social and care services. A possible mediating role of immaterial satisfaction between SHRM and performance is also considered. We use national survey data including 4134 workers in 310 matched nonprofit social enterprises in Italy. The results show that HRM practices linked to task autonomy, teamwork, and involvement positively influence immaterial satisfaction, while at the same time immaterial satisfaction and HRM features related to involvement and workload support performance. The mediating role of immaterial satisfaction is not confirmed, but its effect adds positively to involvement in improving performance. This work contributes to the literature on organizational performance and HRM sustainability, which are particularly important in the face of ongoing social change and organizational innovation in social and relational service delivery.

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Section: Hypothesis 1 Sustainable Hrm Practices Positively Influence ...mentioning

confidence: 99%

A Human Growth Perspective on Sustainable HRM Practices, Worker Well-Being and Organizational Performance

2022

View full text Add to dashboard Cite

show abstract

Sustainable Human Resource Management in the Hospitality Industry: Evidence from Rajasthan

Cited by 1 publication

References 7 publications

A Human Growth Perspective on Sustainable HRM Practices, Worker Well-Being and Organizational Performance

A Human Growth Perspective on Sustainable HRM Practices, Worker Well-Being and Organizational Performance

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