2015
DOI: 10.1016/j.procir.2015.02.109
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Sustainable Product-service Systems for an Office Furniture Manufacturer: How Insights From a Pilot Study can Inform PSS Design

Abstract: This paper reports on a project in which service design principles and LCA are brought together to conceptualise sustainable PSS models for an office furniture design and manufacturing company. Lessons learned from a pilot study in which a take-back scheme is being retrospectively developed for a popular office chair are used to develop two theoretical models (a product-oriented PSS and a use-oriented PSS) for a new product being developed by the company in conjunction with a local ECO-WISE. The paper discusse… Show more

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Cited by 19 publications
(6 citation statements)
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“…Ecodesign criteria are defined in the design brief at the beginning of the NPD process and this is supported by use of abridged LCA tools. In 2014, the firm initiated a pilot activity to introduce remanufacturing, offered through a new financial leasing contract, into its business model (Costa et al, 2015). Table 2 summarizes abridged LCA results for the four product case studies presented in this article.…”
Section: Research Context and Case Backgroundmentioning
confidence: 99%
“…Ecodesign criteria are defined in the design brief at the beginning of the NPD process and this is supported by use of abridged LCA tools. In 2014, the firm initiated a pilot activity to introduce remanufacturing, offered through a new financial leasing contract, into its business model (Costa et al, 2015). Table 2 summarizes abridged LCA results for the four product case studies presented in this article.…”
Section: Research Context and Case Backgroundmentioning
confidence: 99%
“…On the one hand, this may be due to the "intangible" and "complex" nature of social aspects and their interrelationships [55,56]. On the other hand, product developers are still in the dark in terms of the triple bottom line of sustainability [57], especially in how to integrate social aspects and how to incorporate the results of social assessment into product/service design remains a challenge.…”
Section: Social Impactmentioning
confidence: 99%
“…furniture) and components (Stephan, 2020). Some other examples of this could be seen from shared use of furniture in co-housing projects (Khajehzadeh and Vale, 2017) or providing take-back service based on PSS and LCD to extend the furniture system lifetime (Costa et al, 2015).…”
Section: Product Service System (Pss) Level Innovationmentioning
confidence: 99%