2022
DOI: 10.20944/preprints202205.0061.v1
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Sustainable Transformation of Digital Health Services- A Stakeholder Exploratory Case Study

Abstract: The ageing transformation of digital health services faces issues of how to distinguish influencing factors, redesign services, and effectively promote measures and policies. In this study, in-depth interviews are conducted and grounded theory applied to open coding, main axis coding, and selective coding to form concepts and categories. Trajectory equifinality modeling clarified the evolution logic of digital transformation. Based on the theory of service ecology, a digital health service ageing model is cons… Show more

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