2017
DOI: 10.21474/ijar01/3600
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Synthesis and Characterization of 16, 17membered Tetra Aza Macrocyclic Complexes.

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(2 citation statements)
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“…Initially, TQM was developed in industry and business, later translated and applied to TQM and adopted by educational institutions (Jabbarzare & Shafighi, 2019). Furthermore, Kumar et al (2016) stated that many companies have competitive advantages because they implement TQM. TQM is also recognized as a management approach to improving organizational performance and efficiency (Zehir et al, 2012;Idris, 2011).…”
Section: Introductionmentioning
confidence: 99%
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“…Initially, TQM was developed in industry and business, later translated and applied to TQM and adopted by educational institutions (Jabbarzare & Shafighi, 2019). Furthermore, Kumar et al (2016) stated that many companies have competitive advantages because they implement TQM. TQM is also recognized as a management approach to improving organizational performance and efficiency (Zehir et al, 2012;Idris, 2011).…”
Section: Introductionmentioning
confidence: 99%
“…Moreover, TQM provides a structure (framework) and tools for quality management so that, throughout the operation, there is a continuous effort focused on the quality area groups. The concept of quality-oriented customer satisfaction in an integrated manner along with rational quality costs should be established as one of the implementation goals of primary business and product planning and performance measurement of the marketing, engineering, production, industrial relations, and service functions of the company (Ayu & Suryaningrum, 2019;Sadikoglu & Olcay, 2014;Kumar et al, 2016). TQM can also be interpreted as a management system that elevates quality as a business strategy and is oriented to customer satisfaction by involving all members, including leaders to staff.…”
Section: Introductionmentioning
confidence: 99%