“…(Andrades et al, 2021;Barsanti and Nuti, 2014): mitigating risk factors to empower healthcare and enhance citizen wellbeing Although healthcare organizations increasingly recognize the importance of sustainable performance (Mortimer et al, 2018;Sherman et al, 2020), recent studies suggest that their efforts tend to be rarely implemented or only partially implemented (Hallam and Contreras, 2018;Manes-Rossi et al, 2020), involving symbolic initiatives rather than substantial improvements (Cavicchi et al, 2019;Andrades et al, 2021) In response to the need to build a sustainability approach to mitigate health risk factors (Mehra and Sharma, 2021, p. 5), the DBMfS (Cosenz et al, 2020) offers a dynamic and sustainability-oriented approach. This methodology supports the management of value creation processes in healthcare, encompassing the three dimensions of sustainability: social, environmental, and economic value Although the DBMfS can serve as a valuable tool to stimulate discussions on sustainable performance, it may be challenging to define all the key causal relationships without the full involvement and collaboration of the relevant key actors Sustainable performance to manage the complexity: balancing financial constraints and the rising demand for healthcare Services (Milne and Gray, 2013) Despite the need to provide a long-term vision of adequate quality of healthcare (United Nations, 2015), traditional approaches have been fostered to manage the financial equilibrium and/ or guarantee an adequate quality of care (Lennox et al, 2018), overlooking the sustainable development as a wicked problem (Rittel and Webber, 1973;Head and Alford, 2015) DBMfS can manage the dynamic complex nature of health systems (Braithwaite et al, 2017;Faggini et al, 2021;Mehra and Sharma, 2021), providing a holistic approach that can identify and tackle wicked problems (Cosenz et al, 2020;Orr et al, 2021) Collecting information is a critical process that may often limit the trustiness and reliability of the model, especially in measuring the magnitude of the causal relation between soft variables Effective sustainable business models foster the performance of healthcare organizations (Cosenz et al, 2020;Ramori et ...…”