Systematic Literature Review on Augmented Reality-Based Maintenance Applications in Manufacturing Centered on Operator Needs

Runji, Joel Murithi; Lee, Yun-Ju; Chu, Chih-Hsing

doi:10.1007/s40684-022-00444-w

Cited by 28 publications

(10 citation statements)

References 131 publications

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“…Data connection was not observed as a success factor in comparable TOE-based adoption studies of industrial AR adoption when a wide range of applications and use cases was investigated (Jalo et al 2022 ; Masood and Egger 2019 ). However, our results are in line with AR studies in the context of remote service delivery (Runji et al 2022 ; Si2 Partners 2018 ), and other remote service technologies for product–service systems (Klein et al 2018 ). From the product–service system perspective, reliable data transmission is a pressing issue.…”

Section: Discussionsupporting

confidence: 91%

“…In prior literature reviews, ARRM and other single-user AR maintenance applications were undifferentiated (Egger and Masood 2020 ; Masood and Egger 2019 ; Palmarini et al 2018 ; Runji et al 2022 ). Because our scope is focused on ARRM in support of product–service systems, we only sought literature on collaborative applications spanning the past two decades, utilizing Scopus and Web of Science search engines (cf.…”

Section: Methodsmentioning

confidence: 99%

“…Because many of the most obstructive technical limitations of ARRM are overcome, the technology seems to be on the verge of becoming a remote service delivery tool in the industry (Masoni et al 2017 ; Si2 Partners 2018 ). Nevertheless, it is still far from being diffused across industry (Jalo et al 2022 ; Marques et al 2022 ; Runji et al 2022 ; Si2 Partners 2018 ). The reason might be that industry is struggling with organizational rather than technical adoption aspects (Masood and Egger 2019 ; Si2 Partners 2018 ).…”

Section: Introductionmentioning

confidence: 99%

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Development of an augmented reality remote maintenance adoption model through qualitative analysis of success factors

2023

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In recent decades, engineering manufacturers have increasingly adopted servitization strategies, making efficient maintenance service delivery a key corporate activity for revenue growth and profitability. Recently, augmented reality remote maintenance (ARRM) has become available and promises service delivery efficiency gains, which is why engineering manufacturers are starting to adopt it. Therefore, the purpose of this paper is to analyze the promoting and inhibiting factors of ARRM adoption in support of industrial service delivery. To this end, a qualitative explorative approach based on the technology–organization–environment (TOE) framework has been deployed. Data were collected from a systematic literature review and an empirical interview study with 16 companies. In total, 38 interviewees from different hierarchical levels participated in the interview study. Based on a thematic analysis, this paper provides a novel ARRM adoption model and contributes six technological, seven organizational, and four environmental adoption success factors. The promoting factors are ARRM key features, qualitative operational advantages, quantitative operational advantages, value proposition, value creation network, finance, image, adoption management, resource allocation, strategic realignment, skills gap, and governmental regulation; further, augmented reality user experience, data connection, information provision, intellectual property protection, and remote service acceptance were identified as inhibiting factors. This paper qualifies as the first attempt to consolidate engineering-focused ARRM literature with respect to remote service delivery, adding the industrial adoption perspective and elaborating on the impact of the inter-organizational nature of ARRM technology on industrial adoption. Thus, this research contributes to the transition from pure engineering research to industrial ARRM adoption research.

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Section: Discussionsupporting

confidence: 91%

Section: Methodsmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

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Development of an augmented reality remote maintenance adoption model through qualitative analysis of success factors

2023

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“…21 AR-HMD also allows free and sterile movement of the hands because the AR-assisted devices can operate using gestures and voice commands. 29…”

Section: Clinical Applications Of Augmented Reality In Spine Surgerymentioning

confidence: 99%

Applications of Augmented Reality in Orthopaedic Spine Surgery

Shahzad

Bhatti

Phillips

et al. 2023

J Am Acad Orthop Surg

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The application of augmented reality (AR) in surgical settings has primarily been as a navigation tool in the operating room because of its ease of use and minimal effect on surgical procedures. The surgeon can directly face the surgical field while viewing 3D anatomy virtually, thus reducing the need to look at an external display, such as a navigation system. Applications of AR are being explored in spine surgery. The basic principles of AR include data preparation, registration, tracking, and visualization. Current literature provides sufficient preclinical and clinical data evidence for the use of AR technology in spine surgery. AR systems are efficient assistive devices, providing greater accuracy for insertion points, more comfort for surgeons, and reduced operating time. AR technology also has beneficial applications in surgical training, education, and telementorship for spine surgery. However, costs associated with specially designed imaging equipment and physicians' comfort in using this technology continue to remain barriers to its adoption. As this technology evolves to a more widespread use, future applications will be directed by the cost-effectiveness of AR-assisted surgeries.

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“…Augmented Reality (AR) consists of the visualization of digital information superimposed on the real environment, providing additional information to users and helping them to solve tasks at the same time [13]. At this moment, AR is not a diffuse technology in the agricultural domain but is more commonly used in manufacturing [14][15][16], industrial sectors [17,18], medicine [19,20], psychology [21,22] and education [23][24][25]. Several studies have already shown that AR can be a useful technology in agricultural contexts [26,27].…”

Section: Introductionmentioning

confidence: 99%

Advancements in Electronic Identification of Animals and Augmented Reality Technologies in Digital Livestock Farming

Pinna

Sara

Todde

et al. 2023

Preprint

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Modern livestock farm technologies allow operators to have access to a multitude of data thanks to the high number of mobile and fixed sensors available on both the livestock farming machinery and the animals. These data can be consulted via PC, tablet, and smartphone, which must be handheld by the operators, leading to an increase in the time needed for on-field activities. In this scenario, the use of augmented reality smart glasses could allow the visualization of data directly in the field, providing for a hands-free environment for the operator to work. Nevertheless, to visualize specific animal information, a connection between the augmented reality smart glasses and electronic animal identification is needed. Therefore, the main objective of this study was to develop and test a wearable framework, called SmartGlove that is able to link RFID animal tags and augmented reality smart glasses via a Bluetooth connection, allowing the visualization of specific animal data directly in the field. Moreover, another objective of the study was to compare different levels of augmented reality technologies (assisted reality vs. mixed reality) to assess the most suitable solution for livestock management scenarios. For this reason, the developed framework and the related augmented reality smart glasses applications were tested in the laboratory and in the field. Furthermore, the stakeholders’ point of view was analyzed using two standard questionnaires, the NASA-Task Load Index and the IBM-Post Study System Usability Questionnaire. The outcomes of the laboratory tests underlined promising results regarding the operating performances of the developed framework, showing no significant differences if compared to a commercial RFID reader. During the on-field trial, all the tested systems were capable of performing the task in a short time frame. Furthermore, the operators underlined the advantages of using the SmartGlove system coupled with the augmented reality smart glasses for the direct on-field visualization of animal data.

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Systematic Literature Review on Augmented Reality-Based Maintenance Applications in Manufacturing Centered on Operator Needs

Cited by 28 publications

References 131 publications

Development of an augmented reality remote maintenance adoption model through qualitative analysis of success factors

Development of an augmented reality remote maintenance adoption model through qualitative analysis of success factors

Applications of Augmented Reality in Orthopaedic Spine Surgery

Advancements in Electronic Identification of Animals and Augmented Reality Technologies in Digital Livestock Farming

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