“…The driver behind agility in manufacturing was the need to find a revolutionary way of manufacturing products while being able to manage uncertainties, and product introduction time to achieve responsiveness, innovation, superior quality, maximization of profit, and to satisfy the ever-increasing customer demand (Potdar et al, 2017). As the concept of agility evolved and was introduced to supply chains, researchers have classified the drivers behind agility in the supply chain in five broad areas including market volatility, intense competition, changes in customer requirements, accelerating technological change, and change in social factors (Lin et al, 2006;Du et al, 2021). It was also suggested that SCA is one of the most important strategies needed to face these changes with its objectives of establishing a Seamless Supply Chain (SSC) in which all players think and act as one, ensuring end customer satisfaction, having the ability to respond quickly and efficiently to a volatile marketplace (Mason and Towill, 1999;Power et al, 2001;Du et al, 2021), enriching customers and employees (Lin et al, 2006), anticipating uncertainties (Baramichai et al, 2006), reducing inventory, and integrating with suppliers more effectively (Faisal et al, 2007).…”