“…The bias occurs because of systematic differences between those who did and those who did not respond (Draugalis & Plaza, 2009; Halbesleben & Whitman, 2013; Snijkers, 2013). This is an important and challenging issue in the field of survey research because biased estimates can have undesirable consequences; overcoming nonresponse has proven difficult (Pratt, Sellon, Spencer, Johnson, & Righter, 2012). While survey response rates remain a common measure of survey quality, nonresponse bias should also be the focus of survey quality assessment (Johnson & Wislar, 2012; Loft, Murphy, & Hill, 2015).…”