Systems engineering and management processes for small organizations with ISO/IEC 29110: An implementation in a small public transportation company

Laporte, Claude Y.; Tremblay, Nicolas; Menaceur, Jamil; Poliquin, Denis; Houde, Ronald

doi:10.1109/syscon.2017.7934718

Cited by 10 publications

References 11 publications

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Implementing systems engineering and project management processes in a Canadian company – Overview and Results Achieved

Tremblay

Laporte

Poliquin³

et al. 2019

INCOSE International Symp

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This article presents a project consisting of implementing project management and systems engineering processes at CSinTrans Inc. (CSiT), a Canadian company founded in 2011. CSiT provides multi‐modal transit information systems as well as information integration to the transit industry worldwide. The Basic profile of the ISO/IEC 29110 for systems engineering has been used as the main reference for the development of these processes. The reasons that prompted CSiT to implement the ISO/IEC 29110 are mentioned. The approach and details on how the standard has been implemented are presented. The lessons learned are described. CSiT developed three process groups to match the attributes of projects such as size and nature. The selection of tools to support the processes is discussed. Third‐party audits, conducted annually since 2016, that led CSiT to become the first systems engineering company successfully audited with ISO/IEC 29110, are presented as well as the benefits obtained. ISO/IEC 29110 has helped raise the maturity of the organization by implementing proven practices and developing consistent work products from one project to another. ISO/IEC 29110 was a good starting point to align processes with specific practices of CMMI® Maturity Levels 2 and 3. ISO/IEC 29110 has also helped CSiT in developing light processes as well as remaining flexible and quick in its ability to respond to its customers. To illustrate the implementation of the Basic profile of ISO/IEC 29110 in other engineering domains, this article briefly presents the implementation in the automotive, agriculture, aeronautic, nuclear and space domains in 6 enterprises of France in 2018.

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