“…Despite the potential for very long-term impacts of head injury, healthcare systems are traditionally designed to respond to acute illness, not to chronic conditions (Wagner, Austin, & Von Korff, 1996). The lack of long-term rehabilitation services means the on-going care and support of head-injured victims typically falls on family members (Byard et al, 2011; Serio, Kreutzer, & Gervasio, 1995; Von Korff, Gruman, Schaefer, Curry, & Wagner, 1997; Wells, Dywan, & Dumas, 2005). They provide emotional and financial support, housing and advocacy, facilitate rehabilitation and communication with agencies and identify service needs and providers, and this can be associated with a range of psychological difficulties (Bull, 1990; Carnwath & Johnson, 1987; Ergh, Rapport, Coleman, & Hanks, 2002).…”