Taking a Strengths-Based Approach to Address Discrimination Experiences in a Clinical Context

Klibert, Jeffrey; Allen, Brianna

doi:10.1007/978-3-030-20583-6_2

Cited by 2 publications

(9 citation statements)

References 80 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…Rather, a strengths-based approach facilitates autonomy and involvement of customers in the design and implementation of solutions to alter these barriers. Applications of a strengths-based approach on social issues include stigma (Conn et al 2018), and gender, sexual and religious discrimination (Klibert and Allen 2019). These studies demonstrate that leveraging human capabilities alongside structural changes is effective.…”

Section: Conceptual Backgroundmentioning

confidence: 99%

Healing the Digital Divide With Digital Inclusion: Enabling Human Capabilities

Fisk¹,

Gallan

Joubert

et al. 2022

Journal of Service Research

View full text Add to dashboard Cite

The “digital divide” refers to societal-level inequalities of digital access, capabilities, and outcomes. To explore how the digital divide affects customers experiencing vulnerability, service interactions in essential service settings (health care, education, and social services) were empirically investigated and practices service system members might adopt to address vulnerability were identified. This research upframes the pillars of service inclusion framework to define human capabilities that result from service inclusion practices. Three research topics were addressed: how the digital divide affects vulnerability (RQ1), how the digital divide can be addressed through service inclusion practices (RQ2), and how service inclusion practices enable human capabilities for digital inclusion (RQ3). The findings illuminate: (1) how service employees can engage in service inclusion practices to address the digital divide (by letting go of rules and perspectives, sharing control, providing services beyond job scope, and facilitating social connections), and (2) how these service inclusion practices build human capabilities for digital inclusion (by building basic skills and capabilities for meaningful outcomes through role modeling, coaching, customer-to-customer mentoring, and expanding networks). Contributions include conceptual models of service inclusion practices and fostering digital inclusion that specify a new meso level service organization pathway for healing the digital divide.

show abstract

Section: Conceptual Backgroundmentioning

confidence: 99%

Healing the Digital Divide With Digital Inclusion: Enabling Human Capabilities

Fisk¹,

Gallan

Joubert

et al. 2022

Journal of Service Research

View full text Add to dashboard Cite

show abstract

“…Yet, due to the standardized nature of the assessment procedures and generalized nature of the feedback offered, the VIA -SI does have inherent limitations potentially impacting how individuals grow within different strength-concordant outcomes. Specifically, over-reliance on frequency data (elevations) and descriptions of common/generalized characterizations to frame strength profiles minimizes the idiosyncratic and contextualized expressions of strengths ( Laher and Cockcroft, 2017 ; Klibert and Allen, 2019 ). To remedy these limitations, researchers recommend creating more individualized strength-based assessment procedures, specifically those to help individuals identify relevant strengths and discuss how strengths are expressed, celebrated, and exercised within the context of different life experiences ( Ruch et al, 2020 ).…”

Section: Introductionmentioning

confidence: 99%

“…Insights obtained from these explorations are supplemented by others’ reports (e.g., friends, family) to reinforce strength-based knowledge and use. Despite the depth and richness generated from these worksheets, the platform used is based on standardized definitions and descriptions of strengths, risking the minimization of unique manifestations and expressions of strength for each respondent ( Klibert and Allen, 2019 ).…”

Section: Introductionmentioning

confidence: 99%

“…Qualitative procedures employ an open-ended, broad, and unassuming scope to evaluate individualized expressions of strength ( Klibert and Allen, 2019 ). Respondents frame their experiences in a contextual format consistent with their values, identities, and social context ( Hays, 2008 ; Goodwin et al, 2018 ).…”

Section: Introductionmentioning

confidence: 99%

“…From these data, a respondent’s preferential language, adaptation processes, and unique roles in the expression of strength are illuminated ( Wright and Lopez, 2002 ; Owens et al, 2015 ). In turn, these highly individualized expressions offer valuable pathways allowing respondents to meaningfully digest and use insights to promote greater levels of strength-concordant outcomes ( Klibert and Allen, 2019 ). In total, qualitative procedures offer a respondent-led, rich, and personally meaningful definition and description of strengths.…”

Section: Introductionmentioning

confidence: 99%

See 2 more Smart Citations

Increasing character strength knowledge, interest, and skill: preliminary evidence for a collaborative and multimethod assessment procedure

et al. 2023

View full text Add to dashboard Cite

IntroductionThe study’s objective was to evaluate whether a qualitative, collaborative, and multimethod assessment protocol increased reports of character strength interest, knowledge, and perceived skills.MethodsThirty-two participants completed three phases of data collection. Participants were first screened for well-being, which was used as an auxiliary covariate to order participants into experimental conditions. Selected participants were randomly assigned to a control or collaborative and multimethod assessment (card sort × qualitative interview) condition. Participants completed pre- and post-measures of strength interest, knowledge, and perceived skill. In the final phase, second phase participants were invited to report on strength-related outcomes 24 h post-administration using an online survey.ResultsA series of 2 (Assessment Condition) × 3 (Time) mixed ANOVAs were analyzed. Results revealed a significant assessment condition by time interaction for strength knowledge and perceived skill. Participants in the collaborative and multimethod assessment condition reported higher strength knowledge and perceived skills compared to control participants. These effects were maintained for 24 h.ConclusionThe findings offer preliminary yet sizable support for using collaborative and multimethod assessment procedures to increase strength knowledge and perceived skill. Because of the qualitative, collaborative, and individualized nature of our assessment protocol, the findings offer a low-cost and contextually bound pathway to increase strength-based outcomes.

show abstract

Taking a Strengths-Based Approach to Address Discrimination Experiences in a Clinical Context

Cited by 2 publications

References 80 publications

Healing the Digital Divide With Digital Inclusion: Enabling Human Capabilities

Healing the Digital Divide With Digital Inclusion: Enabling Human Capabilities

Increasing character strength knowledge, interest, and skill: preliminary evidence for a collaborative and multimethod assessment procedure

Contact Info

Product

Resources

About