“…It is strategically important for an organisation's success (Bhatia, 2015;Mohan et al, 2015;Mwangi et al, 2014). For instance, the development of talent working within higher education organisations also assists in retaining talented employees (Mohan et al, 2015), which in turn assists in increasing university rankings and profits (Hazelkorn, 2017;Lynch, 2015). University rankings are aligned with the talent of high-performing employees, and these talented individuals contribute significantly to a university's performance by recruiting new students, conducting professional teaching, conducting high-level research and securing research funding (Bradley, 2016;Hazelkorn, 2017;Horseman, 2018;Lynch, 2015;Refozar et al, 2017).…”