Talent management and job satisfaction of medical personnel in Polish healthcare entities

Abstract

BackgroundThere is a mass exodus of qualified medical personnel in countries such as Poland. As a result, it is becoming increasingly important to study the satisfaction of medical personnel employed in public healthcare entities and the factors influencing this satisfaction. One such factor is the quality of talent management.PurposeThe study aimed to assess the quality of talent management in Polish healthcare entities and its impact on the job satisfaction of medical personnel. The study also considered the impact of other demographic, organizational and behavioral factors on medical personnel satisfaction, such as social competencies, job mobility, orientation toward the patient, gender and education stage.MethodsA questionnaire for healthcare professionals was used to collect data. A total of 747 respondents (506 defined as medical talent) participated in the survey. A 5-point Likert scale was adopted to assess job satisfaction and talent management practices. Reliability analysis was conducted to investigate the properties of this scale and the items that comprise it. The data was analyzed using descriptive statistics and structural equation modeling.ResultsThe survey showed that the quality of talent management in Polish healthcare institutions is not well assessed. Professional satisfaction of medical personnel working in Polish public healthcare entities depends mainly on talent management measured by talent motivation, talent development, employee appraisal and organizational culture. Among the factors that have a positive but smaller impact on job satisfaction are job mobility and the education stage. The impact of gender, patient orientation and social competence had the smallest but most significant impact on job satisfaction.ConclusionHealthcare organizations should improve their talent management strategy to meet healthcare professionals’ current and future demands and improve their job satisfaction.

La gestión del talento humano y la calidad de los servicios en salud: una revisión

“…La gestión del talento humano debería mantener un enfoque más amplio y considerar las metas y necesidades personales del personal, y buscar la preservación del mismo además de considerar la opinión del personal y sus necesidades personales (Mitosis et al, 2021). Las instituciones de salud necesitan perfeccionar sus enfoques en la gestión del talento para abordar las necesidades presentes y futuras del personal de salud, al mismo tiempo que elevan los niveles de satisfacción laboral (Pomaranik & Kludacz-Alessandri, 2023). Es por ello que los hospitales, los altos directivos, los directivos intermedios y los jefes de personal médico deben tomarse en serio la provisión e implementación de la gestión del talento para crear y desarrollar una cultura organizacional para aumentar la productividad, la satisfacción profesional y la eficiencia del personal .…”