Task uncertainty as moderator for ProMES effectiveness: A meta-analysis

Geer, Eric van der; Tuijl, Harrie van; Rutte, Christel G.; DiazGranados, Deborah; Harrell, Melissa B.; Pritchard, Robert; Jonge, Jan de

doi:10.1037/e518442013-429

Cited by 3 publications

(1 citation statement)

References 0 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…Routine work consists of work activities that contain a low level of task uncertainty, and can therefore be performed following standardized procedures (Hirst, 1987;Van der Geer et al, 2008). However, in some professions, individuals have to solve problems for which a clear path to their solutions is unknown beforehand.…”

Section: Study 2-pacing: Creative Versus Other Professionsmentioning

confidence: 99%

Working on something else for a while: Pacing in creative design projects

2016

View full text Add to dashboard Cite

In an interview study among 25 architects we investigated how activities were allocated over time in the design phase of an architectural project. Specifically, linking the literatures about pacing behavior and incubation, we set out to identify patterns related to how the interviewees paced their activity before a deadline. We used two types of materials to stimulate the answers in the interview: 1) standard graphs, developed in previous research; 2) a timeline. Five main themes emerged, that were termed pacing; milestones; multiple projects; deadlines; and quality–time trade-offs. Based upon the results we propose a model that includes overlapping U-shapes of activity, that is, most activity at the start of a project and right before a deadline. A second study provided a comparison of the pacing patterns among 85 respondents in jobs that required different levels of creativity. Not only U-shape pacing, but also deadline pacing was more common in creative jobs, whereas early starting patterns were less common. The two studies provide insight into how professionals in creative jobs deliberately use pacing that allows for incubation.

show abstract

Section: Study 2-pacing: Creative Versus Other Professionsmentioning

confidence: 99%

Working on something else for a while: Pacing in creative design projects

2016

View full text Add to dashboard Cite

show abstract

Performance management in healthcare: Performance indicator development, task uncertainty, and types of performance indicators

Geer

Tuijl

Rutte

2009

Social Science & Medicine

View full text Add to dashboard Cite

Coordination of physicians' operational activities: a contingency perspective

Broekhuis

Donk²

2011

International Journal of Operations &Amp; Production Management

View full text Add to dashboard Cite

Purpose -The purpose of this paper is to investigate the impact of three different dimensions of customer-induced uncertainty and task uncertainty on the mix of physicians' coordination practices. Design/methodology/approach -An improvement and research project are combined resulting in 16 case studies in different departments from one university hospital. The paper relies mainly on patient data from hospitals' registration systems and on 140 dialogues between two physicians reflecting on their coordination practices. Findings -Hospital units rely on time-structured oral communication supplemented with feedback in cases of high levels of input variety, whereas severity of illness and service intensity increase the use of unstructured oral coordination practices. High levels of customer-induced uncertainty reduce coordination by standardization of work processes. Supplementing verbal communication with written medical records has become an inherent part of coordination practices. Non-surgical units rely mostly on time-structured meetings, whereas surgical units use both time-structured and unstructured meetings to deal with customer-induced uncertainty.Research limitations/implications -The empirical part of this paper is limited to hospital units that are functionally organized. A further refinement and extension of measures for the contingency factors could help to better understand coordination practices. Practical implications -The paper offers hospitals in-depth understanding of how customer-induced uncertainty and task uncertainty affect physicians' coordination practices. Originality/value -The paper contributes to the knowledge on medical coordination from a contingency perspective. Further, the paper contributes to alternative methodologies in terms of data gathering as dialogues between organizational members are the main data source.

show abstract

Task uncertainty as moderator for ProMES effectiveness: A meta-analysis

Cited by 3 publications

References 0 publications

Working on something else for a while: Pacing in creative design projects

Working on something else for a while: Pacing in creative design projects

Performance management in healthcare: Performance indicator development, task uncertainty, and types of performance indicators

Coordination of physicians' operational activities: a contingency perspective

Contact Info

Product

Resources

About